The location was great. Very convenient. The breakfast was enjoyable as well. The room was clean and well maintained and the amenities provided were more than satisfactory. All around it was a very pleasant and comfortable stay.

There really isn't anything I didn't like about the property or staff. I rather enjoyed the experience. I have stayed at other inns in Salem and by far this was the most pleasant experience I have had.

Was perfect for our visit wasn’t far from family we were visiting area has everything on the main streets and was great for the price heated pool kids loved it

It wasn’t bad but wasn’t best location there was a lot homeless in parking lot but I feel that’s every where honestly. The room said two queens but I think they were full sizes felt really small probably why price was good breakfast wasn’t the best but staff was nice and perfect for our last min visit

everything was great! the staff was helpful and very upbeat. the breakfast they have was very good as well. the room was spacious. i booked the king suite room.

its right next to a very busy road so it was fairly loud. its in a densely populated area of homeless people and there is not security onsite or that drives through the parking lot. so i was a bit worried about my car. other than that i have no other complaints

The room was great for our family and provided plenty of space for our family of 5. The pool was closed (temporarily) for maintenance the day we were there. Breakfast in the morning was nice and had a variety of options. The staff was extremely friendly and welcoming.

The temporary pool closure (only because the kids had been hoping to swim).

Room was comfortable, staff was really nice, place was clean.

Breakfast wasn’t great but it worked. Maybe change up the breakfast options. With limited space to do so that may be an issue. We did have a disturbance one morning with someone who was drunk knocking on doors wanting to fight people. It wasn’t pleasant because we had athletes who needed rest because of their competition that next morning.

They had a “mystery deposit fee” they ran my card first thing that morning for the amount of the room and then ran my card again when checking in. I told them that they already ran it and they said “oh that was just to hold the room, it will come off once we run your card this way”. However it did not. I asked about it later that night and they said “oh that’s a deposit it will come off when you check out.” It did not! Finally after 5 days the money was returned.

The beds were very very comfortable.

The bathroom was really small and had nowhere to hang or place my clothes while using the restroom and/or showering. Water pressure was really low. And for the price, it could have had a nicer bathroom.

Daniel helped us find the best room available, and he provided excellent quality customer service.

A/C wasn’t working properly. It ran for 5 minutes and then stopped working for remainder of our stay. (This was reported to the front desk upon checkout.)

We have come here for several years now. Most of your counter staff knows us and is very friendly. It is easy to take the Groome Shuttle to and from the airport.

Bed extremely comfortable roo clean

Breakfast was very limited….need danish options, different fruit options, yogurt choices, english muffins, bagels, cream cheese, hard boiled eggs(not the cold prison eggs)