The staff was absolutely fantastic!!! Maya was so welcoming the moment we walked in. Greg ( I believe that was his name) and Jill were very helpful. I absolutely LOVE the comforters. They are so warm. The daily breakfasts were great. I love it because of all the healthy choices for my husband. The team at this particular location were exceptional!!! Kudos to all of you!

My tub was draining very slow. Just needs a good a good snaking and I am sure it would be fine. I did report before leaving and was offered a new room. It was ok because our stay was short and we were leaving the next morning so noneed to switch rooms.

Breakfast good and staff very accommodating. Problem was the coordination between Booking.com and the Hampton Inn. We had revised our arrival date with Booking.com and that change never went from Booking.com to the Hampton Inn. We got charged for days we were in even there. Booking.com worked most of this out with the hotel but we still ended up paying nearly $200 for a day we were never there. Booking.com said work it out with the hotel. They said Booking.com should refund that day. Not a very pleasant arrival after driving 2300 miles cross country. Reluctant to go through that again. And I used Booking.com quite a bit in the past. Thank you. James LoSasso

See above.

There were many options from which to choose. It was all kept well-stocked, neat, and clean. The lady who stocked it was very attentive and personable. It was nice that the hot foods choices changed from one day to the next. Coffee was good!

Some of the hot foods and baked goods tasted a bit artificial.

Great proximity to Sun City. Breakfast attendant was very attentive.

Facilities could use some updating, bedside light with charging port not working. Loose tiles in bathroom. Pull out couch was very uncomfortable, even for kids! Room was booked for 4 people, room stocked with only 2 bath towels.

EVERYTHING! The location and Landscspe is beautifully maintained. The premises inside and out are extremely clean(I’m own a Maintenance business so I definitely KNOW cleanliness and maintenance). I’m huge on customer service no matter what profession you in. And the staff from the time we walked in until we left we’re outstanding. very helpful and accommodating. Very friendly not only to us but consistently to the other customers as well. The whole experience of travel is tiring and some times stressful. We needed a one night stop over to unwind,chill,eat and sleep. This stop and location was not planned. It just happened. We were blessed to pick this town and this facility. Absolutely 100% will visit again if given the opportunity. Can’t beat exceptional customer,clean facility,beautiful and safe location with restaurant,ice cream and package store 30yrs from front door. PERFECT!!!

Everything was genuinely perfect

The location is great which is why I chose to stay there . Breakfast was good —- lots of different type food for people to chose from.

My only issue was that my room smelled heavily of smoke upon arrival , but despite spraying room freshener, it never let up on my stay . It almost seem to come up through the air conditioner so it constantly smelled of cigarette smoke .

Breakfast was amazing. The lady there made sure everything was clean and organized. We have stayed at a lot of hotels and I have never seen such an amazing set up!! Everyone there was very friendly!

Nothing really.

Hot breakfast buffet. Good variety. Would have liked more substantial cereal choices, e.g., granola. Location was close to Sun City. We were visiting relatives who live there. There is a bar and grill across the street from the hotel with live music. There's also a coffee shop with good breakfast items across the street from the hotel.

Hotel uses styrofoam cups. Suggest a more sustainable, eco-friendly choice.

excellent breakfast. breakfast area was kept extremely clean.

that garbage from our room wasn't picked up everyday. We had to call for towels .

Great location, very clean and comfortable, nice linens and extra towels. Fairly large room, but the layout was odd with the desk in the middle of the room. Good breakfast and breakfast area.

Odd layout in the room.