it was in the perfect location, all the best shops and boutiques. restaurants, coffee, ice cream, almost everything you would want, and all in walking distance and only few minutes from downtown Charles and the Beach, we went to Isle of Palms Beach, we loved it and will definitely stay there again.

The only thing I didn’t like was, when I booked my stay months ago, they sent me a confirmation , that gave me the final price, and it stated what would be charged to my account and it stated includes all fees and taxes, we’ll after I checked in, I noticed my card had been charged 50.00 extra, I called the desk and they told me it was a $25 per day incidental charge and we would get it back, after we checked out and everything was okay, I have never stayed at a hotel and they charge a different price than what was already agreed on and that stated all fees and taxes and they never told me that they were charging me that extra, so waiting to see as of today no $50, dollar fee returned, so just be aware, the extra $25 per day.

everything, they were so nice, it was very clean, in a very good location, nice view, good price, love the parking lot great breakfast 🥞

I just didn't like the fact that booking.com does the booking. I paid in advance one month ahead with my credit card, and paid it off so I wouldn't have to stress. but now booking.com charged my debit card and my credit card it's saying pending my payment. so what happened to the money I already pay???? and since booking.com charged my credit card and my debit card, I had automatic payments pending in my debit card and they were all declined because booking.com charged my debit card also and my credit card .

We had a wonderful experience in Charleston and our stay was here was great. Very clean, comfortable beds, gym was nice, the location was perfect with walking distance to multiple food and shopping selections. Staff was helpful, check in could have been a little more welcoming. Breakfast bar was absolutely amazing to be from a hotel. I would definitely stay here again.

The pool was not clean, the water was freezing and it was very unwelcoming, gave off vibes from a murder movie. Add some color to the walls and throw a few decor in there. This was the only bad part of the hotel, but obviously my child wanted to go but my older kids didn’t because it seemed creepy and not clean.

Location was awesome! Joe was awesome on the phone, Matty was most kind at check-in, Ashley was totally on top of helping us move our room when the toilet was stopped up. The breakfast host was so delightful. Often, those folks can be a bit sullen, but he was kind, helpful, and had a really good attitude!!!

Wellll…the plumbing in our room.. I don’t suppose it could’ve been foreseen, though.

We arrive for breakfast 10minutes prior to closing at 8:50 and the staff was already removing serving utensils and condiments from the area. I had to ask for syrup for my pancakes and silverware was also put away. Lastly, the apple had a fizzle taste to it because it had gone bad. I informed the chef and he instructed a staff member to pour it out.

Great stay overall, breakfast somewhat underwhelming and subpar

Great location, spacious room

When we checked in they said housekeeping would be every 3 nights but didn't tell me I would have to call them to actually get service that 2 times in my stay. If you aren't going to have housekeeping come in often, please get bigger trash cans. We were informed we could place the trash outside the door but it still took 2 days for them to pick it up. Breakfast was just OK.

The location is great, surrounded by lots of retail options and next to a Theatre. The hotel is a very easy drive into historic Charleston.

The a/c control in our room was restrictive and the room temperature was not comfortable. The pool is tiny and when we were there the a/c wasn’t working in the pool room at all.

The hotel is in a great location with on-site parking. Everything was clean in the room and in good working order.

There was a baseball tournament in town and the parents were letting their kids run around like crazy and didn't seem to care. The bartender was very sweet and told someone who could do something about it.

Professional staff Clean hallways, room and dining area Breakfast variety was decent Rooms were quiet Location was right in the middle of shops & restaurants

Elevator for parking deck was out of order. Our room was on 4th floor and it was raining so we finally found parking on top uncovered deck. Got luggage out just to walk it to an elevator that was out of order. We went to the stairwell and it isn't even connected to the hotel. We would have to walk 4 flights down with luggage. We absolutely didn't. We packed up the car and drove to the 1st floor entrance to unload again, left the car so we could use inside elevator and take it to the 4th floor. After I would come back down stairs to find parking. That was a bit of a hassle after a 5hr drive. This was our only complaint but we got it done.

Property is convenient to 77 and the staff is SUPER friendly and accommodating. The hotel was decorated beautifully for Christmas which was an inviting touch to the Property.

While the lobby and shared spaces are nice and clean the rooms are outdated and mattresses are old and uncomfortable :(