This was my first experience with Marriott. The room was amazing and beds comfy. We really liked the room!

The man at the counter around 12:30 pm on 9/3 was EXTREMELY rude and condescending. I wasn’t mad we couldn’t check in early but the way he treated us from the second I walked up was terrible. My two teen girls even picked up on his attitude before I even mentioned it and asked us what was wrong with him. The only other complaint I had was the breakfast. We didn’t eat there because the only hot thing was eggs. The staff said the sandwhiches were turning out mushy so they couldn’t make them. One reason I picked the hotel was for hot breakfast in the morning.

Nice staff. Been staying at Springhill Suites as rooms were comfortable. Needed additional bath towels, room only had one. Called it in and they brought up in a reasonable amount of time.

Shower door needed to be fixed. Wouldn't fully closed, stays open about 1.25 inches. This is something the cleaning staff couldn't caught and should've been fixed prior to a being checked in. I have notified the staff. Didn't see him note it or write it down when I checked out.

The property was nice. One of the staff members stand out to me. His name is Kasey, very friendly an helpful. He took the time to get to know us.

I would say there was only three down falls. The first would be the location,next to the interstate.While it is convenient it was noisy.The second would have been one elevator. Being on the top floor an having the wait for either it to come up or go down. An the last one would be the lights that come in around the curtains.

Over all a beautiful hotel. Beds were comfortable, and the room was clean.

They advertised a hot breakfast, it was very lacking in that department. No waffles, eggs, biscuits and gravy, or pancakes. They had microwavable Jimmy Dean breakfast sandwiches, instant oatmeal, or toast for warm items. The rest was cold.

The breakfast was good and the cleanliness was above and beyond what most hotel rooms at this price range have had.

The only thing I can come up with is that the front desk gal at check in told us breakfast started at 6 and come to find out it was 6:30 but no big deal. She was still very friendly, I'm not saying anything bad about her, she may have been filling in from another Marriott location ☺️

Our room was large and very nice.

The breakfast is pretty sparse, no eggs, sausage, or biscuits and gravy. Just pretty bland prepackaged sandwiches, bagels, yogurt, some fruit. No early check ins, you can not check in until 3.

Excellent room and service!

When we were there, the parking area was not in very good shape, and was tricky to see how to actually get to the hotel. There was a lot of construction in the area, so I am sure it will be better soon!

The breakfast was good. We liked the room we had. The location was great and we enjoyed swimming in the pool.

We didn’t like all the road construction, but I guess it will be nice when it’s done.

Room was spacious and the vet were comfortable.

Couch was not comfortable for sitting on. A better breakfast buffet would have been nice for the price of the rooms.

Close to the Empire Mall-my daughters, granddaughter and I came for school shopping so the location was perfect

Not enough outlets for charging phones