Booked the room online about 3 weeks ago...process was easy, rate was competitive. My room was neat and clean, all the usual amenities, HVAC worked appropriately and was easy to use. We picked this one on Booking.com mainly because of location and proximity to the highway we were traveling on. Testimonials that breakfast was "wonderful" helped too. It was! We've had some really poor breakfast at other hotels lately. Booked a room for our return trip while we were there. Staff was outstanding.

Big increase in price from this visit to next visit due to it being 'college weekend'. We're just passing through...don't really care about the college game, just like a nice place to stay.

Room was clean, comfortable, and quiet. The room was cleaned daily, with clean towels provided without asking. Although only two doors down from ice maker, we never heard it. Breakfast was good and abundant. There was always food there during the morning breakfast hours. The attendant kept up, replenishing the food and drink before they were empty. The fruit was fresh. The colas in the hotel store were fairly priced, not outrageous like you find in most hotels.

The pool is glassed in at the lobby entrance. Felt a bit too exposed for our liking.

Proximity to everything, highway, restaurants, pharmacy…everything was close. And it was literally RIGHT off the interstate, but you didn’t feel code to the interstate once inside the property. It had a nice pool, though we didn’t use it. The breakfast area was very nice and the included breakfast was very good, hot and cold food, plenty of beverage options! All staff we encountered were wonderful.

I seriously only had one complaint, and it was something I could live with. I have had double knee replacements, and I generally require an ADA compliant toilet. And I never think to mention it, because I honestly never encounter a hotel that still has the very short toilets installed. Even in non-ADA rooms, it just never happens. So I was surprised to see that in our suite. It wasn’t a major deal for a one night stay, and it’s seriously the only thing ADA that I personally need. The shower was a shower/tub combo, but low enough to step over, so it was fine.

I like everything about the hotel. It was clean, up to date, the staff was nice, the location is in a great place. It was easy to park. The guests respected each other and did not have all that noise going on.

I did not like that there was no orange juice to go with breakfast. I have to have orange juice with my breakfast. Also I expected the pool to be warmer than what it was. It was cold so I did not get to enjoy it. Other than those two things I did enjoy staying at this hotel and I will recommend it to anyone.

The room was large.

The total cost for one person for one night was $178 including tax in Knoxville Tennessee about 20 minutes from downtown at an exit off of Interstate 40. Yes, there was the annual Orange and White spring football game at UT/Knoxville but attendance was limited to 10,000. To my knowledge there were no other special events that would warrant a hike in room rates. This is a mid-range property that included an adequate, but not extravagant breakfast buffet.

It was clean, pleasant, courteous staff, smiles on all staff members, no arguing, everyone so helpful. Beds comfortable. There was an older couple from India that worked in housekeeping that are a benefit to your company and need to be recognized in some way by you they were amazing

The shower head was not good, it made it hard to take a decent shower with a minimal spray. Yes it was adjustable but there were no settings that provided a good shower spray

It was very clean, room was big, easy check in, beds were very comfortable. It was right next to the fwy but hotel is very quiet. Seems like a good neighborhood, did not see any homeless people. Good breakfast. Definitely recommend staying there!

I did not recognize the hotel at first upon arriving because the color of the building (it’s grey) is different from the website. Also the parking entrance which is sort of hard to see is just before the fwy one so you can easily accidentally enter the fwy as I did.

The breakfast was awesome! Really good food...eggs, meat, waffles, many beverages including milk, 2 kinds of juices, coffee, bagels, filled donut holes, assorted pastries, toast, fruits and cereal. Don't want to forget the oatmeal with toppings. Even had 2 kinds of cream cheese and chocolate milk!!! Room was exceptionally clean and the whole staff was very accommodating and helpful. Will make this a definite place to stay when coming back to visit relatives. Excellent!!!

The hotel was clean, quiet, and had great temp controls in the room! The breakfast was good and changed a little each day, which we appreciated. The pool was clean and a nice temperature. The staff were very polite and helpful!

The location was a bit confusing to get in to, but we figured it out eventually.

We were greeted at the door with a very warm welcome, everything was so neat and clean. Every staff member were friendly and welcoming. The convenience to eating and shopping couldn’t have been any better. My family loved how soft and comfortable the beds were.

The only thing was the bed wasn’t firm enough for my back being I have a back injury.