Great location with clean comfortable rooms. The included breakfast is actually a restaurant where you can order off the menu. Best breakfast I have ever had at a restaurant. There is a chef and they try to use locally sourced food. Lobby is beautifully done with seating areas and a fireplace. There is even a Starbucks on site.

The only complaint is that the QR code to scan for the restaurant didn't work and when I tried to ring them it was busy. No big deal, I just went down to eat.

Property was very clean and staff was incredibly accommodating and friendly. The bed was comfortable and all the amenities worked well and were clean.

The cost per night is a bit expensive. The city has changed quite a bit since I last lived there so the amount per night was steep for how small Knoxville still is relative to bigger cities. I still love my scruffy city though and the staff did everything to make the price justified and provided a 5 star experience for me and my wife.

The location was very good, abt a 5 min walk from main retail/restaurant/entertainment area. Bed and pillows very comfortable. Reasonably quiet, at least on upper floors. Good quality casual restaurant and bar onsite that served full breakfast (not included). Also had a coffee shop and patio area. Staff friendly and helpful. Valet parking quick and convenient. Room rates were some of the more reasonable in the area. Overall nice experience and would stay again.

Rooms were of typical size and setup but were showing their age. Bathroom seemed cramped, and trash cans provided were tiny. Getting to the Vols arena/stadium is a bit of a hike, and uber/lyft not always easy to get.

Location was very good and the staff was very friendly. Parking facility was good; parking lot is right nextdoor.

Rooms are a bit outdated and need some work. Lightening was a tad low.

I like the location and the space of the room.

The decor of the rooms need to be updated and parking needs to be included in the stay. I was asked if I was parking there and when I said yes I was not made aware that it was a $30 parking fee.

Loved it it was super clean and bed was very comfortable.

Bathtub faucet would not switch to shower mode. Didn’t mess with our stay due to arriving early early AM and leaving just a few hours later at checkout. These things should be checked for quality assurance between each guest tho.

It was close to our event!

There is no on-site parking you had to park in a parking deck that was leased by the Hotel . You had to tell the front desk each time you left and returned.

The room was so much better than I recall from 10 years ago. I always love the location to all the amenities and sites in Knoxville.

My stay was short! Nothing about this stay was disappointing except not having complimentary breakfast.

The lobby was fabulous and the amenities were great! Starbucks and the hotel’s restaurant were nice, and very convenient. The front desk staff was very kind, courteous and accommodating.

The rooms were small and just average… not what I expected. Also, the parking deck was not accessible directly from the hotel. Valet was available; however parking overall was too expensive.

Close location to the Market Square. Awesome restaurant and Starbucks located within the hotel. Really good gym/fitness centre. Good brand shampoo and conditioner and parking was close (even though you had to pay)

Paying for parking, despite staying the night and paying. Basic internet was really bad, ended up just using phone reception. You had to pay for the bottles of water offered in room. No microwave. The TV was way too dark, couldn't change it.