Luxurious apartment in a hotel with a great location on the upper floor with a view, available gym and two swimming pools on the 4th floor and waterproof on the 19th floor ... the apartment met my expectations in 99% and even exceeded them. Spacious apartment, comfortable bed, strong wifi, TV with prime video was great, fully equipped kitchen: cutlery, pots, large fridge, microwave, toaster, kettle, oven, dishwasher, coffee maker, paper towels. Separate bedroom and living room, private washing machine with dryer and washing capsules, very helpful hotel and remote service (chat from the Sonder application), very efficient check in / out.

The electric sockets in the kitchen didn't work so in order to use the kettle and toaster I had to plug them in either in the room or in the bathroom. Shower gel, shampoo and conditioner are available in the bathroom, but unfortunately the dispensers are attached to the wall in such a way that you cannot use them. In addition, there should be a small bottle of water as a welcome, especially in the summer when in Texas is heat waves.

Everything was fine..and just great.. except ., my only issue is the "$ 300 charge for lost key" fine. What's up with that ?? I didn't lose the key.. but if I ( or anyboy else) lost the key , we would certainly not be happy about this charge. Makes me paranoid and in that case I would probably not stay at Sonders again, just for the fear of a $ 300 charge if I lose the key.

It was a great little studio apartment with good amenities like dishwasher, washing machine and dryer and full kitchen. Well fitted out and very comfortable. Aircon worked well as it was very hot and humid outside but cool inside. Misty who handled our checkout was amazing. She went above and beyond by ringing and booking a cab to the airport and locking in a great deal. All with such warmth and charm

As mentioned on previous posts, it is abit of a juggle trying to find where to check in and having to go through the garage was abit off putting.but I had factored that in after reading the reviews

Great location and staff.

We had bathroom breaker problems that didn’t get fixed when told each day they would. However we were compensated for the inconvenience.

The apartment & facilities are awesome! It could be a bit confusing at check-in. I recommend using the Sonder mobile app. The apartment is part of the residents' side of the building within the hotel Statler. It's pretty simple once the Sonder front desk worker shows you how to get in & out, and which elevator to take, etc. Will stay here again!

The location was spot on… night life was superb

Freak out a bit when my door got stuck and wouldn’t open but the staff responded quickly and made sure everything was taken care of! Parking was a bit of a hassle but all in all we enjoyed our stay!

The layout and accesories of the apartment were great. Met all of our needs. Great location and price.

Lobby hotel elevator was not working so we had to use the one in the parking garage. The valet company lost my keys so we were delayed 6 hours before leaving. Lack of affordable parking options.

Good location, big room. The pool area was nice.

The person of the Sonder Front Desk was not there when we arrived. We had to search for her and call her. When she finally arrived, she brought us to the room and left immediately without explaining the appartement and outdoor area to us. When we had problems to start the barbecue, she did not care. Sad.

The place was absolutely amazing! The bed was extremely comfortable! I would definitely use this company again! The price was a great value!

I would recommend that you leave the door open on the washing machine and dishwasher so that there isn’t a standing water smell to them. Also there should be someone available during checkout times to make sure it is being done correctly.

good price for money. very clean and the location is awesome

The good thing is the location but you have to enter through a parking lot which is very weird. when we arrived, the person who gave us the key was very inaccessible to show us the way to the apartment, and it was hard to find. Poor service from her side but the rest very good.