The hotel was super clean, breakfast was great, and staff were very nice.

Housekeeping does not clean the room every day, nor take out the trash in the room. Hotels are still charging high prices but NOT providing PRE- COVID services that all Hotels used to do by cleaning the room daily. You have to request that your room be cleaned daily. This is insane. But customer is still paying the same high prices with less services. I am glad some housekeepers workers went on STRIKE today. They are being forced to clean more rooms than normal, with low pay still, because hotel manager does not want to hire full staff.

Comfortable bed , live the dove products

Pillows smelled sweaty.

I loved having a refrigerator and microwave. The location was convenient. The parking and elevator were helpful. For the most part it was a good place to stay, secure and safe as well.

The heater was either hot or cold air. I finally turned it off and covered up to stay warm. It was strange that I had to turn on the light at the entry for the bathroom light to come on. That would wake up other sleeping guests if I'd not been traveling alone. The curtains were ugly and depressing. The pictures were strange and not relaxing. The hall carpet spots should be cleaned.

Accessibility and a sense of safety around the hotel and neighborhood. It was quiet too!

Room cleaning was not available daily. Not sure if it was due to staffing or policy. I was disappointed to come back after a long day at a hospital and find my room had not been serviced. Also, front desk personnel need training in customer service. They should always greet with a smile and provide the best service possible and not act like the guests owe them. They should do their job with pride as they represent the hotel and America! In turn, they will receive respect and appreciation from most guests. It's a tough job, but it must be done right.

The staff were attentive and accommodating. Always greeting us with a smile.

WIFI was down the two nights we stayed, and I had a ton of work I needed to get done during the day, but I could not. I understand it wasn't the staff's fault, but I wish the Spectum internet service man could have restored guest WIFI in a more timely manner.

Good breakfast with a decent selection of food. The beds were quite comfortable! The room was nice and cool when we got there. There was even a view of the pool!

The remote control for the TV was very difficult to navigate. Instructions would help and maybe some fresh batteries! There were not a lot of snacks and no water bottles available. It was also a little difficult to navigate the light switches.

This location is perfect when we visit family. We used the pool this time. Really enjoyed refreshing from the summer heat. The breakfast is always good. I love that I can make hot tea (or coffee) or get cold water anytime I want with the drink area. We also enjoyed the seating in the front lobby. Able to sit in the sun, in the AC, and relax. One of the best LQ we stay at.

One thing. I wish there was a little sun at the pool. It is refreshing to have some shade. But when you get out, it is a little chilly. But that would involve moving the whole building. So a very minor dislike. (That is about 5 pm)

It was quiet, clean, and in a safe area. It had a well lit parking lot with a decent sized parking area.

I had previously reserved 2 rooms. My other party showed up earlier than expected, so I needed to pay for the rooms over the phone so she could check in and go to her room. They refused to take my payment over the phone and told me they had to do it with a physical card. That was inconvenient as she had to wait nearly 2 hours sitting in the lobby.

Breakfast was excellent. The best bacon I have ever had and the Texas shaped waffle was good.

More convenient plugins!! I had my phone in the bathroom and 2 electronics on the floor by the bed. Beautiful desk but no plugins!!

The location was perfect. 5 minutes from my family. Beautiful facility. Close to shopping. My husband was able to walk to Bob Eden park and workout on the equipment there and run on the trails. We loved the coffee and hot water station available all day. The room was large and comfortable. Plenty of pillows. AC worked great. Loved the step in shower instead of a tub. I liked the kitchen area away from the living area. Breakfast was very good. Many choices.

We liked everything. Nothing to complain about.