The valet and front desk staff were super friendly and accommodating. I was with my one year old so they gave us a first floor room and I didn’t have to ask. Love the decor. The stocked mini bar is awesome. The signature scent throughout hotel is lovely. We enjoyed food at restaurant 97 West. Would definitely go back.

Rooms are a little small. Beds are just ok. Thermostat in room kept lighting up all thru night which was disturbing

The customer service was phenomenal. We were met with a gracious staff that sent multiple text messages to check on us during the first few hours of our stay. We were celebrating our wedding day, after about 4 hours of being in our room room service knocked on the door with a complimentary bottle of champagne. This was the best hotel stay I have ever experienced.

Fabulous upscale decor. Quiet room. Delightful shop. Dinner for 8, Hill Country Menu was a great success because the menu was perfect, loved family style. Server was friendly and efficient. Everything was what we wanted for the Birthday celebration.

- Front desk and Valet Staff friendly but didn’t know a thing about the surroundings (how to find the Trinity Trail). Please train them for people out of town . - Even though we asked 2x during the day at 2 bars about a bottle of champagne at 4pm, no one told us it was not possible until 5pm ( what’s with that?). Staff not knowledgeable. Rules crazy. Embarrassing to say the least when guests are waiting on the patio. The restaurant manager finally came through for us. - Room service shocking. We had no hand soap or lotion, had to go into the shower to get soap! We asked 2X , at the front desk and concierge, and finally got some 24 hours later.

Loved the use of Los Poblanos products in the rooms. The decor, furniture, and hardwood floors in the rooms are impeccable. The backyard area is amazing, and the heated pool was an added bonus. It matched the ambience of the stockyards perfectly but with a refined elegance. I'm a clean freak, so hotels rarely meet my expectations. This one did.

The sheets could have been softer, but it was a comfortable nights rest.

It was a great stay with my family and a great location to stockyards. The room was clean and welcoming. The employees were all very friendly

The parking could be better for those not interested in valet but it wasn't terrible. We did eat breakfast at 97 west the service was not the greatest the hostess had to be approached vs being greeted and the initial service was slow but over all.it was good

Breakfast was great, service was excellent. Have stayed here twice before. I tell several people about the Drover and that it should be a destination for them.

Just a little slow during checkout, did not care to wait on phone for front desk and bellhop. Had to go down to find someone to bring luggage cart to room, but this is only minor for me but did see another guest display concern while waiting for desk clerk to return.

Amenities were fantastic! The room layout was great. Location is also great. Overall I would 10/10 recommend.

I really have no complaints at all. The only thing I noticed was the bed not being a standard king. I was under the impression when I booked the room that it was a king, most likely my mistake from hasty reading. It wasn’t an issue at all as the bed was exceptionally comfortable.

From the moment we drive up smiling staff opened our car door, took our luggage and got us settled. Everyone was kind, prompt and service oriented. We had breakfast and again the service was incredible. We also absolutely loved the pool hot tub this morning. It’s perfect!

everything! It even smelled good when you walked in. I have already recommended this place to several friends who will be traveling to Fort Worth. We stayed at several places along our family trip and this blew all the other places away

that we had to leave

Fabulous stay we will remember forever! Amenities, staff, decor and vibe made an exceptionally welcoming environment. We went out and explored during the day, but couldn’t wait to come hang out at the hotel. It made the trip!