The rooms can’t be beat! Separate sleeping and bathroom areas, as well as a comfortable living and working spaces with the bonus of a kitchen. Great value for the money and close to a major airport.

I had an issue with getting in touch with someone regarding resolving a booking date error. After numerous attempts, I was finally able to speak with someone who resolve the issue for me.

Good room. Love that there was a dishwasher in the suite. Very small bathroom but the water was hot and it stayed a very long time in the tub.

This property is connected to another hotel. The signs are misleading. There is not a proper designated check-in area. Guests like us and others were walking to the entire other hotel since they are connected without signs for check-in. It was confusing. When we finally made it to the correct desk for check in, the staff member who checked us in was rude when I asked why the signs pointed to the wrong direction for the hotels. “ because they haven’t updated them yet that’s why.” Was her response

Our party was caught up in the Christmas American Airlines nightmare. Our connecting flight was canceled. Stuck in Dallas. Booked a room here and staff were EXTREMELY accommodating. So nice and understanding. We stayed 2 nights and made new friends.

The breakfast options were good the elevator was quick and the overall stay was nice for what we needed! Would stay again!

The common area is just the breakfast area and looks empty at night. And the parking lot is shared and it gets full fast. Had to walk a good distance to get inside

Breakfast was basic complimentary breakfast. All Staff were very friendly

Parking lot was packed all 2 nights this is a dual property and parking is not easily accessible to the door. Both nights I had to walk 50 yards from my car to get into the property.

Great location 3 min away from grapevine mills mall, Great room,pool,breakfast, clean ,Great staff

I didn't like hard bed and bad pillows u try to lay on them they go flat🤷‍♀️😡 for a fancy hotel u would think better pillows and bed everything else was excellent no complaints just bring your own pillow and a topper for the bed

Close to all grapevine Christmas activities. Great breakfast.

Parking wasn’t the best. Door leading to pool courtyard wouldn’t open with rim key so we had to walk all the way around.

The microwave, the refrigerator And the fact that you can heat up something on the stove

The freezer in the refrigerator looked like everything was melted over

the room was large and the staff friendly breakfast was nice. loved the fresh fruit

pool was under construction this was a real downside as the weather this week was beautiful and no windows that open or balcony in rooms.

The breakfast was “there.” Grateful for what they had. Corona virus precautions are stupid all over this country but thanks for the efforts.

The trash cans were over flowing in the common areas. Not just a little; a lot!!!! Gross! Trash around parking lot. Not kept well. Pull out couch bed in bad shape. Not comfy. At all. Took over 5 hours to get bedding for it as it was not in the room as it said.