spacious room

had to pay for parking $24 - don’t recall reading that when I booked it ceiling fan has seen better days

The location could not be better! 5 minute walk to the Galleria and plenty of restaurants nearby. Also walking distance to a Walgreens. The breakfast was good and plenty of options. They even have a Social Hour on Wednesdays that was very nice. For an added bonus, they offer fruit infused water in the lobby. Did not swim in the pool because the chlorine smell was very strong.

The pillows were not the best and housekeeping did not refill the toilet paper. We had to call down twice, but they brought them up quickly.

Location was great. Staff was very polite. Facilities were clean and elevators are pretty fast.

Parking is atrocious. You'll have to pay as it's built more like a high rise and has reserved parking. Also, friendlier for compact cars. Most people will have to overlap spaces to fit. And athough staff was polite, the first woman that checked me in and charged for the wrong room initially. This was fixed and refunded by a manager later and I wasn't charged parking, but just make sure they double and triple check your name and ID. Our names were completely different and I was charged five nights instead of the one or two I had stayed. Negligent if on an initial budget.

Far from the downtown but facilities can be reached by walk, Good for longer stay. Better breakfast compared to my other stays in US

Plastics used for breakfast and very few variations day by day, but only compared to any European stays. For US it wast the best one. The furniture is a bit old, probably they will renovate it within 2 years

The location was excellent. Walking distance to the Galleria Mall. Close great restaurants and not farfrom Downtown. The staff was friendly and helpful. The breakfast was nice, and the Wednesday night free beer and wine was great. We will definitely stay here on our next trip.

We had to ask for towels and wash cloths daily. They did accommodate us quickly. It was just a nuisance having to ask every day when we had a 5 day stay.

The staff were friendly and professional. Hotel was clean and had all the amenities I needed for a long business trip. The kitchen was well appointed even had a dishwasher and an ice maker in the refrigerator. The breakfast were wonderful with plenty of options for every taste. For Mr, the location was perfect.

The parking garage. The parking spots are EXTREMELY tight! It's hard to get in and out of the spaces, especially when there are huge concrete pillars everywhere.

the location and friendliness of the staff.. the hotel was clean and rooms were very nice

there were no issues with the property. however I was charged $50 a day got incidentals that added an additional $200 to the cost of the room.. that was very misleading .. most folks plan financially it’s not cool to be hit with an additional fee over $100., my only issue with my stay

Convenient location and it’s close proximity to a Brazilian steakhouse.

The rooms are slightly outdated, the tub could use refinishing, and the pool was not an operation. I did not learn there was an outdoor seating area until our last day during breakfast time. The garage is very tight so beware. also, you will be charged $19.99+tax per night for parking. That fact was lost in communication but it was OK at least garage parking is available.

Very clean and safe, walking distance from Galleria, Waterwall and many restaurants. Breakfast was included and was excellent. I really enjoyed the one night stay and would recommend to others! The only downside was that parking is $19 per night which is not included in the price. If I had more time to research I would look to see if there’s any free or cheaper overnight parking anywhere around the Galleria to save that $19 for dinner or something.

parking charge, pool was closed

It was my first time in Houston in over 30 years. The Hotel was a great location and very clean and nice people. We liked the breakfast buffet. 😋

The room we upgraded to had a disability shower not a regular one and no tub. Idk that the man at the first desk picked that room when we asked for a larger room. But the room was nice.