great location, 5-7 minutes walk to Galleria All the staff at reception is awesome and extremely helpful and full of courtesy and energy, specially want to mention Epi at the reception and Abdul at Valet are great! don’t know the names of people at reception, each and everyone there are fabulous!

Breakfast is terrible and significantly below par. just improve the breakfast and this hotel deserves above 9 rating. you have the right people!

The property was secure and the rooms were nice and clean. beds were comfortable and the bathroom was clean, decent size. It was very quiet which was greatly appreciated. Maybe a 5 minimum walk to the Galleria Mall ( or 2 min drive) and accessible to major highways.

Our keys never worked. We had to get duplicates each day. Rekeying one always demagnetized the other two. that was very frustrating. They advertised self parking, had a completely empty parking garage attached, but only allowed for valet parking. the valet guys were great!!

The location is great! The room was nice, clean and spacious! Hotel staff was very friendly and accommodating. Breakfast was good, but I wasn’t expecting much.

The bed was not so comfy! We stayed in a Marriott property in another city the day before so the mattress quality (lack thereof) stood out immediately. If I hadn’t been at a different hotel the day before, I may or may not have noticed this bus I did.

Location was near a event I attended at Westin next door

It wasn’t connected to the regency next door. I wanted to try the restaurant next door. I thought it was inconvenient I had to walk outside if they’re on the same property

Closeness to Galleria & restaurants. I think it should have public parking area for guest as well as valet. Because 39.99 a day is high, when you know we will not move our car hardly because of the area. It should be like Hyatt Place 29.00 w/ Public parking.

The parking. no public only valet.

Great location and decent breakfast option. Our room was on the very top floor with a fabulous view of the city.

Valet parking only costs you about $35 per night. Confusing parking entrance via one-way street. We rode around the hotel to figure out where is an entrance.

Hotel let me check in at 9am once I arrived, and let me have the breakfast at the check-in day(Didnt get to have it thou, 9am was the time they withdraw breakfast service) Front desk agents were nice Room was big and clean, had a good view of the city Location was good, you could walk to Galerias mall and some nice resturants near by, pharmacy as well

There wasnt bottled water in the room, for sale in front desk with 3.75 $ each, that was expensive The blanket wasnt feeling nice.

Breakfast was decent. I liked the yogurt bar with fruit and granola. Overall the hotel was very clean and the staff was nice.

Booking website didn't mention parking is an additional $25 per night. Valet parking is the only option and there is nowhere else to park. That would have been a deciding factor for me.

I was going to a concert at NRG Stadium and this was a perfect location with a quick 15-20 minute drive. Nice area, I felt safe and the hotel elevator required a keycard to use the elevator and get into the building later at night

breakfast = good continental food. a lot of variety room = spacious parking = this is where I have to give low points as it was chaos when we arrived its a valet parking, only 1 person working and its Friday afternoon.

waiting to park and pick up the car (as I said above only 1 person working in valet)