I loved everything about the hotel and my stay. Everyone was very nice and the facilities were super clean. This will be my new hotel anytime I stay in Humble.

Definitely check to make sure that all items are there, i.e. the hair dryer. Mine was missing from the room. I didn't report it because I do not use a hair dryer ever, and the hotel called me the next day after I checked out to see if I may have accidentally packed it up or if it was defective and I left it down at the front desk. Just account for all items. The hotel was very nice, polite, and professional when they asked about the hair dryer. Had I reported it sooner, they wouldn't have had to call. Lesson learned.

Staff was outstanding, property is clean, rooms are even cleaner, beds were very comfortable, pool and hot tub were a delight. Breakfast was amazing! Anna was very helpful to us getting online to make arrangements for our recently deceased brother. Do not hesitate to stay here, it’s better than a home away from home.

Nothing, I would not hesitate to stay here.

Very nice building and decor. Staff was helpful and friendly. We had a room with the extra living room/kitchen area which was wonderful since we stayed several nights and had space to eat in the room and simply spread out. My daughter loves the big pool. Great breakfast options and large eating area.

Nothing

Very clean facility. The front desk lady was amazing and gentleman at night was equally exceptional. I was very impressed with the whole place. The breakfast was great, it was replenished frequently, and tasted great. I’ve had terrible experiences lately at hotels but I will always book this place when I’m in the Houston/Humble area.

The hotel was clean, the breakfast was good and I really loved the pool. The hotel was very quiet which was great. Close to the Mall and eateries. Would definitely stay again just as a weekend getaway.

The pool closed too soon it was very hotel. I wished it was open longer.

Check in was fast and great customer service was provided. I also got the room requested

There was a muggy smell when entering the room. There was a small condiment container left in fridge. There were small roaches in room and towels were requested but never brought to the room

This is a wonderful place to stay. The staff is friendly. The rooms are always clean and the breakfast is good. I highly recommend this hotel.

I liked everything. The whole staff is amazing.

Comfortable bed, plenty of lighting, breakfast was delicious, room was spacious and clean, staff was very nice and helpful, will be referring all my family and friends

Everything was great

The location was great and the customer service was AWESOME!!!

I have no negative comments for this one. I loved everything about my stay. There was a minor situation with the tv but it was solved immediately.

Clean, didn’t look worn down. The layout of the room was WONDERFUL! The cleaning staff’s daily towel change included mopping the bathroom and ‘hallway’. The breakfasts were really good with different style eggs each morning. Pool and jacuzzi, and a bbq place next door. Staff is very friendly.

Definitely not a game changer, but our room was directly above the lobby, and we could hear music throughout our entire week, all night long. Not sure if it was across the street or the greeting music for guests, but it could be heard through the closed windows and curtains (even around 2am). If you need quiet to sleep, ask to change rooms.