Location to TX Tech

First room excellent but blinds, black out & sheer, could not be raised due to mechanical problems. I requested & got room change to different but lesser room. Guest service was pleasant about the change request. I should have been informed of problem and offered change before moving into room.

Breakfast was excellent! The entire breakfast area was so clean and wiped up constantly by the Staff, ensuring no drips from gravy, etc were on the counter. Everything was well stocked, the fruit was perfectly ripened and looked appetizing, everything was plentiful and so many selections to choose from! Could not have been nicer! You can't improve on perfection!

Not ONE single complaint in any area or dept! It was exactly what you hope to have when you stay at a hotel. ANYTIME I am in Lubbock, THIS is where we will certainly stay! Thank you for hiring and training such professional, polite, competent, knowledgeable staff. Everything was perfect!

Everything was wonderful, staff, cleanliness, breakfast, shower, bed comfort, room size.

The walls are very thin and you can hear everything. Shower next door, etc, sounded like they were in our bathroom...

Clean and nice staff.

The breakfast eggs were pre prepared from a factory with cheese already in them. For health conscious people, eggs are a staple but cheese is not. Many people can’t eat cheese. There were no other egg options. I specifically booked here because of the hot breakfast but I ended up making my own eggs in my in room microwave. That was mostly annoying. I bring a lot of my own cooking equipment to try to eat healthy. Last time I booked home2suites but they gave me an induction cooktop that had a scorched pan. I guess I need to keep looking in Lubbock.

Everything! The location was perfect. The room was spacious and very comfortable. The staff was very friendly and the check in process went smooth and fast. The breakfast was really good and everything was hot and fresh. I would recommend to anybody and we will go back if we are in the area again.

The location was perfect.all the restaurants and stores were really close. The breakfast was delicious. Whenever I have to stay in a hotel I always tell my husband to booked Hampton Inn because I have never been disappointed. Thank you for making our stay a perfect one.

Great location and clean updated rooms.

Breakfast was not as good as on our prior stays. Seems some items were removed from the daily breakfast.

The room was clean and comfortable.

The breakfast was not well prepared. No creamer for coffee and the coffee was not fresh. There was no syrup for the waffles. The eggs, sausage patties and milk gravy was not hot.

Very clean and nice location.

I had to call the number multiple times (3 times) provided at the desk as there was not anyone at the front desk most of the time.

We love this location and what the hotel offers. We stay here quite often because we like the area.

There was trash on the floor in our room when we checked in and hair in the tub. This is the first time we have had issues and we hope there won't be anymore as there are only a few hotels in this area and 2 of them have already lost our business.