The area was great, and there were many shopping and eating places close. There was a beautiful park in walking distance and the people were super nice. The 2nd apartment that we were placed was immaculate and really nice. Nice size apartment, the parking was good, being that the garage level led straight to the floor you were on. The amenities were great and the bed was very comfortable. The trip was great, but it didn't start that way.

The reservation started with a studio apartment, but this apartment was not suitable. There were many soiled furniture in this apartment (couch, floor, table). The young lady that assisted us from Kasa, was phenomenal. She was able to get us into another apartment quickly. So, our trip did not start off fantastic, but it ended fantastic.

I loved the ease of getting in and out of the apartment directly from the parking level. The condo was clean and spacious and airy. The property itself was beautiful as well. The master bed was super comfy! The kitchen was well situated and stocked with all we needed.

Pay attention to the check-in instructions! The address they provide just prior will be what you use for navigation and Uber or Lyft. There are two entrances to the garage and you can easily get turned around! haha! Took us about a day, but we finally got it down!

apartment was bright, airy, and generally clean. well equipped kitchen. great appliances (oven, fridge, washing machine etc). very comfortable main bed. good size closet and bathroom. generally, very comfortable. proximity to cinema, restaurants etc. not having keys to worry about!

sofa bed dirty, stained and uncomfortable. would have been helpful to have staff on site to help with any issues that arise. lack of a good supermarket in walking distance.

I liked how easy it was to access everything i.e parking garage, room. it was near a lot of places like restaurants and bars.

The water pressure was low in the shower and kitchen sink. the ceiling fan above the bed did not work.

Really great stay at the property, with good free coffee, and a good location in Plano Village. Everything that you need from stay to feel like at your home. Exceptional check-in technology

I don't know, really

location was convenient for my family that lived in the area walking distance

wished for more tvs in the rooms

The location

Noisy neighbors kept their TV loud at night.

There should be clear instructions that it is a self service check in.

Very convenient, clean, all the little details were covered...stevia for coffee, wine opener, bathroom amenities. Nice decor and very comfortable beds. Very easy check in.

Could have used an extra cozy chair in the living room. Description said there was a balcony, but there was not one.

The location , the apartment was superb 👌 on point

Nothing