On July 10th, mid- evening the front desk clerk is awesome. He had a line of full of customer ready check-in and took care of his customer on the phone. He handled every customer with a smile on his face and welcomed us to the end. He took care of his customers like a champ and didn't get overwhelmed. I was very pleased about his customer service and kept it professional. Thank you, front desk person, I'm sorry I didn't get your name, but you're awesome, and the world needs more of you.

I didn't get a waffle shape like Texas.

The staff were very accommodating and appreciated very much! The Breakfast selection was exci! My Grandchildren love that and the pool! We couldn’t have asked for better service anywhere! The Hotel was exactly close enough to all of the venues that we wanted to go too! Thank you so much for a fantastic stay during my Grandson’s High School Graduation weekend! Looking forward to our next trip to the area and we will be staying here again!!

There wasn’t anything that any of us didn’t like!!😀

The property was clean and staff was great. The check in lady was phenomenal and quick to help with what small problems we had.

The upper floor halls and the swim area were so muggy and hot like neither had AC. And I wish there was a fab option for the ac or it was allowed to go cooler because the noise to silence was jarring and none of us got much sleep. Had I had a second adult I probably would have gone down stairs and asked for a box fan if available but didn’t want to leave my kids alone.

Location & sufficient parking

Booked this location for access to the indoor pool. While it was indoors, the water was not heated & thus extremely cool. Kids were super excited but tolerated than 5 min. Also towels had not been serviced, so I went into the gym to get towels for both my family & another who briefly tried to swim.

Close location to interstate, close to Waco attractions, shortens drive to DFW Airport. Loved the warm pool, a real treat. Nice breakfast, pleasant, professional staff. We choose this site whenever we’re traveling North due to its handy location and cleanliness.

No complaints, always wonderful.

Friendly staff, free breakfast, free personal items in the main bathroom, good price. The bed was comfortable and clean.

There was some obvious wear and tear. The vanity in our bathroom had a lot wood peeled off near the bottom, the walls near the elevator had a lot of scuffs, one of the elevators was out of order.

It was very clean and the staff was very nice and helpful. Great location. The receptionist Stephanie was by herself and she was very busy. She never let it get to her she greeted everyone that came in and made sure she would be with them as soon as she could. She even delivered things up to rooms after she got everyone checked in.

Clean. A man was working the breakfast and he was so kind, friendly, he took pride in his job making sure to stay on top Of refilling and wiping tables and taking out trash. He didn’t slow down the 1/2 hour we sat there. He was excellent going above and beyond. Waco south on Friday 3/15

Pool area was hot

This property was close to everything we came to Waco for. Easy access to the property and had several restaurants close to hotel.

The swimming pool was under maintenance repair so we couldn’t swim. We were told we could go to the hotel next door. However, their pool was outside and just seemed weird that was considered a solution. I would have liked to known when booking that there was a possible problem with the pool, rather than finding that out upon arrival.

Staff and pool temperature. Plenty of free parking. Quiet.

Only 1 elevator. Concrete was rough in pool area. No blowdryer in room. Good food setup, but seemed cheap—no flavor to sausage, not much seemed tasteful. Ran out of pool towels.