Breakfast was great, staff was friendly, check in was easy, rooms were clean and large

I stayed three nights and our room was never cleaned. The cleaners came one morning just as we were about to leave and we asked them to come back in ten minutes and they never did.

We liked the layout of the room. It had a living room with sofa and writing desk station. The bathroom was separated between the toilet and the shower with separate lavatory for each. The breakfast buffet downstairs had lots of tables and food items were constantly being refilled. Front desk staff were very helpful.

We could hear our next door neighbors talking and television sounds coming through the walls. People were yelling in the hallway. Some of the room furnishings were showing some wear and tear, i.e., headboard padding and light fixtures.

Good room layout. Room cleaning staff were courteous and helpful.

We stayed here earlier in our trip. We were surprised to get the same room again. Noisy neighbors. Hotel website should note that there is lots of free parking around the building and they should post the hours for the free airport shuttle. If your flight arrives after midnight, there is no airport shuttle service available. You have get Uber or taxi to the hotel.

proximity to the airport, positively surprised at breakfast: they have a waffle-maker which made very happy our kids and improved significantly their experience. thank you!

Getting in touch with them. it’s been worse than painful. as I booked with Booking I tried to use Booking messaging system to connect with them. no reply for 3 days, and I could not place any call e my phone. as the date was approaching I contacted Booking customer service asking for help, no reply there as well (very disappointing!!). I then found a way to text Marriott customer service and they replied after 2 days informing their hotel. when I talked with Springhill they tell me they do not read messages from Booking system, then my question: who takes care of customers if the hotel doesn’t read messages thru Booking system and Booking doesn’t support either? Very very disappointing

The hotel had an airport shuttle which was the main reason for booking. The shuttle driver was excellent and gave us a great tip on how to avoid the main security checkin. The room was comfortable with a secondary place to sit along with a desk/chair.

This is a good hotel with very nice service. Very friendly and helpful - they helped me solve the problem very quickly when booking failed and left me with a problem! Very clean and large rooms. They have a swimming pool, gym. Breakfast is not the worst. I recommend

Ok

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The pool has a so much clorox we can't stay there for more then 20 min was itchin on the skin and at the eyes was horrible ...and the turn on the heater was imposible to be there..if you don't want people to stay for a long time just let us know...I stay at other hotel of u guys ant they told us was a limit of time to inside so all the clients can enjoy their space I think that's very respectful and good way to let us know we have to be conciuos and leave at on good time..don't make people run please..but this is nothing compare to al the rest of thing its perfect the all place was awesome

Great location. Nice new rooms. Handy layout of the suite. Great breakfast with nice touches.

The shower is smaller than usually which wasn’t too bad, but the floor of the tub of the shower was so sloped that it was hard to keep my balance.

The location, staff and the large suite were great.

The shower needs updating…felt dirty. There was a dog next door whining at one point. Since neither the air nor heat were needed there wasn’t any white noise when sleeping and we could hear the people in the hall and on either side of us.

A large tour bus completely wiped out the breakfast. However the gentleman that was overseeing the replenishing of the items was vet friendly and engaged each guest to reassure them that more items were coming. He made the impact of the tour bus sooo much less annoying.