Beautiful Mountain View’s, the staff went above and beyond to make our stay as perfect as it could be during a world wide system outage. I wished had been more towels in my room and when we asked for more they never delivered them to us. There also was a shortage of pool towels for the hot tub both nights until another guest requested them from the bartender. He had several roles besides tending bar. Overall it was enjoyable, rooms were clean and bed’s were comfortable. I was quite impressed with the ladies at check in desk and how they handled such a difficult situation with guests check in and finding available rooms. They had to run every guest to the rooms with a master key to let them in as the doors were computer operated but no keys to be assigned until outage was resolved

N/A

Beautiful property. The room was well maintained.

Having to use bottled water was odd given this is a hotel and they absolutely should be able to maintain their well water. The beds were my biggest disappointment, but everyone’s tastes are typically different. The beds are very hard and thus my sleep wasn’t good. The one thing that I absolutely wasn’t ok with was that someone came into our room without knocking. I mentioned it at front desk, and they told me the only people on duty were management. Odd.

This was perfect for what we were looking for. There were definitely cheaper options else where but we were happy to pay a little more for the comforts and location we had here. The room was very clean, bed was comfortable and we were able the watch the Super Bowl on a very nice TV. The next morning it was an easy 5 minutes to the K1 base lodge.

We really enjoyed how comfortable the rooms were, we loved the ambiance of the space it was really cozy while still spacious, the bartender was great. He helped us open a bottle of wine we took to our room, we didn’t get to enjoy the food but from the looks of it their menu was affordable. We absolutely loved the hot tub and the fire place so much so we wished it was open til at-least midnight. But overall our favorite part was how great and helpful the staff was. We had some car trouble and they were kind enough to give us a ride to the nearest towing company. we would definitely visit again. The place is even more beautiful than the pictures.

There was nothing we didn’t like about the property.

The 2nd-floor corner room with balcony was superb, especially since the night was warm and beautiful to sit out there with a couple of cocktails and mother nature's soundtrack. The views of the mountain are great, and the setting to take a nice walk was perfect.

Unsure why, but the shower's water temp at 5pm was lukewarm. It was better at 10am the following morning, but not piping hot either. Otherwise, everything was great!

Such a great service! I booked two rooms and called the hotel asking if it could be possible to have the rooms right next to each other and they were super kind and make the arrangements as requested. The room was clean, fresh and modern... in an excelent location.

Location

Does not honor free breakfast Which should be included. Staff Confusion on whether or not it’s included through 3rd party. Charged on one of days

Location is perfect, we loved lobby space with big fireplace and first floor where community room is, cozy beds and pillows

breakfast was very poor and very expensive, cleanliness was questionable and staff seemed disorganized

the staff and facilities were amazing, at any time of the day/night. not something you will see in a lot of places. The room was beautiful and the bed was great for sleeping.

the rooms were newly renovated and very nice. the bed was extremely comfortable. we stayed on the third floor and our room had a sky light which we LOVED.

the indoor pool was pretty dirty. there was a ton of things floating around and the floor was slippery like it had a layer of something on it. there was nothing to put our things down on so we had to put our belongings on the floor which was also very dirty.