Great View. Pet friendly. Great Location. Facilities were above average. The restaurant on site was good.

Hallways were a little worn and dirty. One elevator was not working.

Very clean hotel, friendly staff, and great location with an easy check in experience. There is a pizza restaurant, Zzas, in the hotel for those lazy days where you want to grab a bite to eat without going anywhere.

Booking.com failed to tell us that the hotel charged for parking. Booking.com mentioned that the hotel provided parking, which was one of the reasons I booked. However, I did not learn about parking fees until check out. Parking was $20/day and I stayed for five nights. Upon checkout I had an unexpected $100 incidental fee. No one wants to have an additional $100 added to their bill. I will not be using booking.com again as I felt that was unnecessarily surreptitious.

restaurant/ bar- The bartender was rude and closed the restaurant 20 min early. If the restaurant states it stays open until 11 pm, then you should honor that.

The room was clean and comfortable. Even had the hygiene needed all but toothpaste and tooth brush and the items was upper class shampoos n body wash handwash even lotion was very nice . Beds are comfy n the front desk staff was amazing at helping with anything needed .

The kitchen staff most are very rude , they act as in they want you in and out . They watch your every move like hurry and get out . The food itself was cooked enough to be eatable and don’t dare to add anything to your waffle the one staff will act as everyone that comes through did wrong and ruined her day .

I liked that we were right on the beach with a sliding glass door to go outside. I really liked their pet policy and that we could go into the restaurant with our dog. We had an incident with our dog when we where bringing our luggage in. They came and took care of it right away. The staff was always very friendly and helpful. Breakfast was excellent, we really enjoyed staying there.

I liked everything. I do have a couple suggestions though. Putting towel bars in the bathroom would be a nice addition along with replacing the locks on the sliding glass doors that allow you to unlock them from the outside. Also, adding a hand held shower to give dogs a bath. They are convenient for people too.

Very clean room, nice modern lobby, friendly receptionist. Super location. Amazing view from the window.

Breakfast was super standart. Would be nice to have some fresh fruits, some veggies, some cheeses. The dark roasted coffee was over already ar 9:30. I tried another one and it was lightly brown color, so I had to make myself a tea. And the woman, who was working in the kitchen was on her phone all the time talking in a load voice, so I had to listen to her conversation instead of enjoying ocean view with my own thoughts.

We loved the location, oceanfront rooms, cleanliness, and comfortable beds. The location is next to the King Neptune statue and King Neptune pavillion. The staff was friendly and accommodating. A table of bottled water and snack bars were periodically left in the lobby to grab and go.The breakfast was wonderful! We enjoyed rotating egg, meat, and potato dishes as well as make your own waffles, pastries, cereal, oatmeal, yogurt, and fruit.

There's was only 1 working elevator out of 2 making long waits if you had to carry things to your room. The elevator has been out for 6 months, but they're hoping to get it repaired by the end of September 2023.

I loved the location, the staff was really helpful, love that there’s a restaurant inside the hotel (with happy hour!). Beds were comfortable, the view was beautiful, the location was excellent. Breakfast was complementary and different every day, which was super thoughtful for people staying several days. It won’t get boring. This is a great hotel and I would go here again in a heartbeat!

The only thing I didn’t like is there were some sounds from renovation here and there, but it didn’t really detract from our overall experience at all. I was happy to see that they keep up with maintenance and upkeep.

We loved staying in Hampton Inn during our family travel to Virginia Beach this month for just 3 nights, however that was absolutely relaxing and efficient. Hotel is located perfectly close to the very ocean shore entrance and the broadwalk. Hotel served a great breakfast and an open parking which is located opposite/west side and keeps cars not so heated during the most of the day. Room service needs to be asked otherwise all is the same as everywhere else I think in a good way. We went to the ocean and back several times a day so it was great we had no need to drive anywhere to park. Cape Henry & Fort Story is just several miles northbound from it to see a great place of two old and new Cape Henry lighthouses. Also 3 miles southbound you can enjoy the aquarium and an adventure park with tree climbing our kids enjoyed a lot. We enjoyed an evening pizza and bar open afternoon till 10pm - absolutely great food and great staff. Overall a great stay for money.

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Honest Review: Let me begin by saying the staff here was amazing. I have to give a special shout out to Irvenia with hospitality. She was so very kind. The custodial staff were awesome. When I say this hotel was spotless, I mean it. The entire time we were there we witnessed cleaning of the bathrooms, dining area and common areas throughout the day. I was met with pleasantries by all; always a “good morning” “good evening” and smiles. I couldn’t wait to leave a review. Seriously, since the lockdown, I feel like customer service started tanking everywhere. So it was a breath of fresh air to be met with such kindness and politeness across the board. The daily breakfast was always warm and plentiful. Whether you went at 8 am or 10:45 a.m. there was never an empty tray of food. The staff were constantly cleaning the counters and topping off the food trays. The dining room was also consistently being cleaned. Staff members were always wiping down tables and cleaning the floors. With Covid 19 still lingering, this was a welcomed sight. The menu is slightly changed each day so that there is variety. The hotel room appeared to be newly decorated\renovated and again spotless. I appreciated the simple but comfortable environment. There was a small fridge, microwave and coffee machine in the room. #Winning. Full service room cleaning was available, however, I took advantage of the option to arrange for new towels and linens to be delivered when needed in lieu of a formal room cleaning. This gave me the ability to relax and not have to worry about room service showing up at an inconvenient time. The housekeeping service was fast and accommodating. I look forward to visiting again in the later months. Best hotel stay I’ve had in awhile.

My only complaint was that the noise level from the room above was quite noticeable. I’m assuming it was more so from the balcony and the constant opening and closing of the sliding door. Surprisingly I didn’t experience any hallway or neighboring room noise. Just that from above. Lastly, the apparent marijuana smell that kept wafting into my room was not great. I cannot blame this too much on the hotel as this is more of a visitor violation to the no smoking policy. Again, the smell probably stemming from the balcony above me.