This hotel has very comfortable beds and that's saying something for me. I have spinal injuries and I need a soft bed which is hard to find in a hotel. The breakfast is very nice and the staff were very helpful and accommodating. This hotel is right in the center of town, close to the Jamestown and Yorktown tour that you shouldn't miss, and very close to Busch Gardens. The Fireside Chophouse is right across the street and has excellent food. Nice place to stay. Fair price.

I'm not sure if the exhaust fan in the bathroom didn't exist or wasn't working. The bathroom fogged up. But it was so comfortable in there and we enjoyed our stay.

There was a room mix-up that made me completely uncomfortable and not feeling very safe. I was given a key to someone else's room. Luckily, his door was locked from the inside. I can't imagine what would have happened if my son and I had walked in a sleeping man's room at 3am. Once we had another room, another couple walked into our room while we were out. I hope there is another Hampton in the area...

Breakfast was typical of a hotel in this class, very adequate. Nice eating area. Love the maids, sweetest people!

All was good. This hotel was kept cleaner than many in Williamsburg, especially those that allow pets which was a main reason for our choosing it. Since I and the guests before me pay an up fee for “extra” cleaning for having a pet in the room I do expect an extra clean room not a sub par one. This hotel did much better than most in that area but, to be honest, the rug should be steam cleaned. Beds were very clean, crisp and comfy. Bath was good. Room had no unpleasant odors, definitely a plus.

Almost everything was great. I booked for a 2 queen bed thru Priceline and specifically requested for a top floor. When I checked in I was given my option and it was a huge room (to my surprise). We got a kitchen space (though not an actual kitchen where you can cook),separate living room space and separate room with 2 queen beds. Bed was comfy and clean so as the bathroom. Location is great as it’s only 15-20 mins away from Busch and water country. Breakfast needs more selection on hot foods( ex.add maybe bacon on top of sausage and eggs). Staff were courteous especially the house keeping and kitchen servers. Overall I’ll recommend this hotel.

Maybe some front desk staff needs to be more welcoming and approachable.

This is a standard Hampton Inn, well located in the city not walking distance to any sights but only several minutes drive and many restaurants nearby. Quite and comfortable, breakfast fine and staff competent. Stayed here before.

This is a bit older property so shows some sign of wear in hallways, elevators etc but room is fine, nothing to complain about, stayed here before and will probably do so again, as long as I get a good rate.

Cleanliness - a positive attitude in the staff - and the breakfast was top quality, with smiling staff who made you feel they were glad you were there

One difficult staff member on the desk at check-in. She gave us a room next to a food-truck outside our window whose motor went on and off, and up and down all night long. Instead of moving the truck, she said we could change our rooms However, we are elderly, exhausted from the trip, my husband just out of the hospital emergency room; and we were in bed. I guess it was too much to ask the trucker go to a truck stop or move his truck to the business next door that was closed. The trucker left at 5:30 am the next morning, so it could have easily been done. Very disappointed. All other staffers were very nice. I sent this same problem to the property with no response.

Hotel & room was exceptionally clean. Breakfast was very good. Front desk staff and kitchen staff very accommodating and personable.

The cleaning staff entered our room and blocked the door open prior to us checking out. Fortunately, we had already taken our personal items to the car before we had breakfast and went back to the room for a few minutes before checking out.

breakfast offerings are great. Fresh fruit and yogurt terrific choices! The best thing of all was the hot beverages all day and night. A cup of tea at 10 pm is a joy.

coffee was cold one evening. because we booked through Booking.com, there was no flexibility to make changes.

The room was very clean, beds were comfortable, breakfast was filling, parking we sufficient, and location was very satisfactory!

Not removing points for this, but my children noted the absence of hand towel hooks near the 2 sinks, and an additional trash can inside the bathroom that because a source of annoyance. Overall, the whole family was satisfied.

The breakfast was good enough. Dining area could have been kept a bit cleaner. The room was very CLEAN and overall TERRIFIC! Loved the decor and the woodwork. Just made it more elegant and comfortable. Also LOVED the updated shower. The whole suite was very nicely put together. One of the better ones we’ve stayed at.

Can’t think of anything I didn’t like. Only recommendation would be to have more designated Handicap parking in the front.