Absolutely loved our stay! The hotel is stunning, perfectly located for exploring the city. The staff? Simply amazing—genuinely kind and always ready to help. Check-in was a breeze, and the beds were unbelievably comfortable. Couldn’t have asked for a better experience!

Hotel was brand new and in a perfect location. We were able to walk to all sites. Lots of restaurants in walking distance. The bodega in the lobby had decent options for breakfast. The restaurant was not open yet for breakfast, we did not eat dinner there. The lounge was a highlight as it was cozy and comfortable for us to relax while not out and about. Would highly recommend hotel.

The hotel does not have a garage. I used SpotHero to find a parking garage nearby. Unfortunately the garage closed at certain hours (could not get car out). So review and ensure parking garage meets your needs if coming by car.

When we first walked into the hotel,the scent that permeated the lobby was clean, inviting, and soothing. I ended up purchasing the candle and the room spray! The aesthetic from the rooms, lobby, restaurant, etc is clean, warm, sophisticated, but comfy. The front desk staff were knowledgeable, professional, and courteous. Jeremy and Alex were especially awesome! More importantly, the staff as a whole seemed to be excited to work there! Our room was beautiful with olive green and wooden colors. It gave chill vibes, was comfortable, and smelled wonderful. The restaurant, Arrels, was divine! From the drinks to the tapas options and the CHURROS!!! Truly exciting flavors graced my palette. I had high expectations because I stayed in Miami earlier this year. But DC exceeded my expectations! I would be a brand ambassador for Arlo if they would let me! They are a hotel's hotel. They know how to treat their guests. Would gladly come back!

not applicable!

My husband and I spent two nights in the Arlo . The hotel is brand new and just beautiful. The spacious lobby has 2 or 3 large rooms filled with chic couches and chairs and a large screen TV for relaxing. There is an attractive restaurant off the lobby and an attractive "bodega" also off the lobby. Our room was a Deluxe City View King which was very spacious and had a great looking brick wall and a bench seat/couch along the window (the room is a s nice as it looks on the website). The bed was super comfortable. The bathroom was large with plenty of counter space for our toiletries from home. The staff was exceptionally personable, helpful and friendly. We were so impressed with the staff especially since staff at other hotels seems to be less professional these days. I also used the gym which is brand new and contains a lot of brand new high end equipment. There is a rooftop bar with impressive views. We can not recommend the hotel enough.

Cleanliness, staff reaching out and communication, asking if we needed anything and responding promptly when we made a request, nespresso in room, aesthetics, comfy bed, soft full pillows, security (must use key to use elevator and must choose floor prior to entering elevator but this could be problematic for families) impeccable design, lighting controls at bedside, parking next door for $25 is HUGE bonus as other hotels charge 55-65 per day. Tatte bakery is around corner and has amazing brunch menu, pastries and sourdough. A few blocks to the museum of modern art and the mall.

Extra fees

Close to our destination for the night, very clean, front desk staff courtesy, room was nice, and I like how you had access to your floor only

The rooftop. We went to visit after the game for a drink and finger food. Bar was packed and we saw a sofa to sit on. A young lady come up to us asking if we had reservations. It's close to 11p and we didn't know a reservation was needed plus no reserved card on the table. She suggested the bar area to us knowing there were no seats. We just left and went somewhere else.

Great location within walking distance to the National Mall. New and stylish hotel with a take-out coffee bar off the lobby, very convenient and reasonable parking garage across the street. We didn't try the restaurant since there are so many great restaurants close by. I was pleased to see EV charging facilities but they were also new and weren't in service yet. Rooms are small but comfortable.

Location, clean, quiet, staff helpful

First full day had “do not disturb” turned on & housekeeper still entered room, rearranged my toiletries on bathroom counter& threw out my shower cap. I wasn’t happy about that! Wished there were American items on food menus in restaurants, all food items in restaurants had Spanish flare so I didn’t frequent hotel’s restaurants except the coffee shop-croissants were great!

Location was great; easy access from Amtrak station and DC’s Metro station (access to ALL lines) was close by too. Hotel is new so everything was nice, bright, shiny, and clean!

It seemed they were still working out some of the kinks… we had problems each day with our access cards; each time it took more than 5 minutes to ‘fix’. Some areas seemed to be overstaffed while others needed more staff.

The hotel is new and has everything you need for staying in downtown DC: comfortable and quiet rooms, super friendly staff, a decent restaurant, a café, rooftop bar (we stayed in Feb and didn't use the outdoor pool), a gym, and large common spaces to hang out inbetween activities. Recommend it highly and definitely would stay again.