All was great and got nothing to complain except the above points.

Don't understand ① why deposit for a 3-night room was so high as 300 dollars which I hope could be returned soon, ② why I received a service folio for "valet parking at 59 dollars" even though we did not drive any car in Washington DC.

The room was spacious and well-furnished. In particular, the large bed was very comfortable. The breakfast buffet provided several meals. I appreciated the location—close to the Union Market, the Capitol, or the Metro station Noma. A grocery store is just 50 meters away. A restaurant and a bar on the second floor offered a cosy environment for dining or drinking. The hotel was kept clean and in good shape everywhere I visited.

The service at the bar was very slow. I waited 15 minutes to order and another 15 minutes to get my check. I missed a bigger closet in the room to store my clothes.

- Good location. - Comfortable rooms. - Friendly staff. - Comfortable beds. - NoMa subway station is 2 blocks away from the hotel. - 1 minute walk to the nearest supermarket / pharmacy. - Great valet parking service (very nice staff).

We paid for private parking (which is fine because this was mentioned in the hotel's Booking publication, a bit expensive though... $55 + taxes x night), the only thing I have to say about this is that it would be good to have 1 or 2 spots for parking (maybe limited to 15 or 20 mins) when arriving (my wife had to park the car far away from the hotel while I was checking us in. The valets will give you an excellent service, that was not a problem.

Clean spacious room

The hotel mistakenly overcharged us and it took us weeks to get hold of the billing team so the correction can be made.. The customer experience needs some improvement, while we understand that some issues take time to be resolved,they need to update the customer on the progress even if there is no update.. We were following up with them on daily basis and it added pressure on us because we were on a holiday and our credit card reached the limit due to the over-charging!

Convenience was why we selected it but service is why we will return. This property is a short walk from union station. On the other side of the block is the red line on the metro. Why it will be our go-to for DC trips is due to the wonderful staff. Paul at the front desk answered our every need. He was always helpful and always polite and engaging. The restaurant is way better than one expects in an affordable chain hotel. Lunch and dinner selections are varied and everything tasted great. There is a breakfast buffet or a menu from which to order. Again it was the staff that took great care of us and made sure we were well fed. Our room was squeaky clean. It’s even quiet for being near the heart of the city!

Not a thing.

I absolutely loved the greeting I received from the staff upon check-in. Even security was polite and professional. I'm big on cleanliness and checking everything, including behind the commode, behind the hanging bottles of shampoo/conditioner & soap. I also check behind curtains, inside drawers, closets and the linens (each layer). The room was immaculate. I was impressed. The restaurant staff was also engaging and personable while remaining professional. I couldn't hear anyone in the other rooms. Big plus. Waffles, French Toast and Pancakes.

I didn't like that the waffles, French toast and pancakes were not included in the breakfast buffet cost. Not enough to change my rating on the hotel.

we really enjoyed everything ! fantastic food spots nearby and beer garden if you like to watch sports . great TV and film selection. very clean. no hidden costs. very comfortable bed and pillows . great feeling of community in gym and pool area. security was nice and made us feel comfortable. nice amenities / grocery selection downstairs ( with laundry detergent and microwavable meals )

area can turn a little sketchy at night. if you are a lone woman this might be an issue but i felt generally comfortable when walking outside with partner. whilst it is near metro , the metro doesn't link to main federal buildings and historical sites ( therefore we started ordering taxi's)

The hotel is very nice with a cafe, which we didn’t use, but was available if needed. The rooms are large enough and well equipped with refrigerator and microwave. The water gets hot and good shower. Lighting is a lil dem, but good in bathroom. Lots of sunlight when curtains are open. The staff were all exceptionally nice and helpful. This is a very walkable area to eateries and etc. There is a grocery \pharmacy next door on corner. This hotel is located on a busy street convenient for Uber or Lyft pick up directly in front of hotel. You can walk several blocks up the street from hotel and arrive at Union Station which is a nice place to hang out, shop and eat. There are quite a few franchise eateries and retailers. This is the train station as well. This hotel is also a short walk from the Metro station. I also recommend the King Street Oyster Bar restaurant. We ate there several times. There are a few seemingly homeless/mental illnesses population in the area, but we didn’t encounter any bad experiences. As with any city or anywhere, use good judgment, and avoid sketchy areas. Try to live right and ask ALMIGHTY GOD to lead, guide and care for you. I highly recommend this Hilton Garden in at 1225 1st St. NE. This is the NOMA area. If you visiting the historical sites/National Mall and etc. you will probably want transportation. You can walk, but too far for some.

This place saved our family's vacation! We booked a room with them last minute because our original reservation with another hotel went down the drain. They had our room ready within 30 minutes after we booked. Paul at the front desk was so accomodating and provided us with all the info we needed and was an absolute delight. The room was clean and fully stocked with all the amenities. The hotel was located in a prime area close to a Starbucks, a grocery store, a mini mart and a lot of restaurants. We should have booked with them in the first place. Next time we're in town, we would be happy to stay there again.

N/A

Excellent location. We walked to the Smithsonian, Lincoln Memorial. Took an Uber to Georgetown, then walked most of the way back. Excellent location. The beds were very comfortable too.

It’s important to keep the entry floor and stairs to the restaurant area clean. You are receiving visitors from around the world and many (especially from European countries) will probably notice the lack of attention to this important “detail”.