The location is central to our needs. The hotel is beautifully decorated. The rooms were spacious, and comfortable and accommodating. I really liked the separation of the sitting area with the sleeping area. The food was great. A wonderful and varied selection. The food area was very clean and easy to navigate. Your staff so friendly and kept everything well stocked. Everyone from the front desk clerk to the cleaning staff and the kitchen staff was so kind and helpful. We appreciated their sincere desire to make our stay a good experience.

The wifi caused a bit of frustration . Regardless of whether I left the facility or not, both my IPad and cell phone would lose service. Numerous times each day I would need to reset the WiFi .

The rooms were very clean and the beds were very comfortable. Didn't notice any noise between rooms/floors. The breakfast was one of the best ones from a hotel that we've had with tons of options. The rooms were large and it was nice to have a separate living room area with a couch.

The only thing we were disappointed about was the pool and spa. They were both pretty small and the pool was too cold to swim in for me. My kids still enjoyed it but it was one of the main reasons we selected this hotel.

Very new and clean and quiet! Giant room and comfy beds with lots of towels and extra bedding. We travel a lot for our kids' wrestling tournaments and stay in lots of hotels. This was one of my favorites just because it was clean and smelled fresh and seemed well-maintained. Also was reasonably priced.

One tiny complaint: the fridge was not very cold and they had removed the dial to make it colder.

The room was very clean and the perfect size for our needs, the bed was very comfortable after a long day of traveling. We used the hot tub and pool and both were very clean as was the area around the pool. We were traveling with our dog, so the pet area was also a nice amenity. Was close to several restaurants which were within walking distance. We would definitely stay again!

The room we stayed in was on an exterior wall near the expressway and was rather noisy with all the traffic. This is the only reason I did not give a 10 rating.

We stayed one night. The hotel was easy to get to and had great views. We enjoyed breakfast, and how friendly everyone was. Our room was clean and comfortable.

We were at the end of the hall and there was something outside that kept hitting the building. It didn't keep us awake but might have bothered someone else. I let the person at check out know and they said they would look into it,

Did not have breakfast due to other plans.

Walls were a little thin and we had some noise from above (4 kids jumping without a break). But front desk gave us a room on top floor (tho we could hear conversation in next room it was not an issue. The front desk woman was WONDERFUL and could give helpful info on where to get dinner, grocery store. etc. !! I will definitely come back here!

This hotel was a stop over from our visit to Southern Idaho. I was traveling with my husband and my dog and we got a room on the first floor and parking was close by. Location was good and there are restaurants close by. Staff was nice. Breakfast was good with eggs, sausages and waffles. Room was comfortable and we went visited the World Trade Center Memorial which is only a 10 mins walk. Will stay again when we come back to Kennewick.

Heard some walking noise since our room was next to an exit door but it was convenient to take my dog out.

Clean, well-appointed rooms with coffee, coffee maker, iron and ironing board, hair dryer, white noise machine, phone, clock, USB ports, fridge, and microwave. 24-hour pool and hot tub. Great breakfast!

Housekeeping didn't come into our room to take our used, wet towels and didn't give us fresh towels, and didn't empty our trash. We didn't expect a full-service room cleaning, but did expect that our towels would be replaced.

We had a great time staying in the Tricities for a tennis tournament. Staff were terrific and gave us connecting rooms which was so nice. Beds were cozy, rooms were so clean. Everything was great.

Fresh fruit for breakfast would have been nice instead of just bananas, apples etc. It is heavy on biscuits, etc....

It was a very nice hotel and the people and breakfast offered was exceptional. Because I travel with my dogs . . . the one complaint is that the dog "potty area" is not very large and on both stays the "sprinkler" system was running in the mornings when I went out to potty my dogs. That was the only issue I had. Maybe they watering of grassy areas can be done from say midnight to 1 am? that way it will not inconvenience any of the guests with dogs.