The location was great for the event we attended.

When booked, I asked that there be no down bedding due to allergies, and want the first floor. The return message said we'll do our best! When we arrived they acted like deer in the head lights. They said oh, yes it shows in the notes but they don't use them??? They wait until you arrive to do anything (mind you the person in front of us, they told them they got the last first floor). I said I asked for first floor at booking, and she said ok we have one left. What?? We had to wait so the housekeeping staff could change the bedding. Housekeeping told us inour room that they are never told so can have it ready, they do it when you arrive! POOR PLANNING!! DO BETTER!

I stayed here with my family. We wanted a hotel near Seattle but not in Seattle. This was a great hotel! It was very consistant to all Double Tree standards. It was way more affordable than hotels in the city center of Seattle. All of the staff was friendly. The beds were very comfortable and the room was super clean.

Parking is limited. We arrived late so we had to park along the street, but I still felt safe parking there. It is set back from main streets and very quiet.

All the staff were wonderful. They were kind, attentive, and accommodating. They really made me feel as though any questions or needs I had were easily addressed and no problem for them to take care of. They genuinely cared. Accommodations were roomy and comfortable. Having been greeted with a warm cookie and hot coffee was a wonderful welcome.

As an older person, my only concern was that the only grab bar in the shower was small and very close to the shower head. So in order to turn on the shower -if you are a little unsteady and need to grab that bar, you would have to be right under the shower head which of course is cold water when first turned on.

The room was physically divided into two spaces: sleeping and work/relaxation. The sleeping area had a king-size bed (comfortable), lamps with usb ports, a TV, fridge, microwave, and coffee maker. The bathroom had a walk-in shower (sans tub). The work/relaxation area had a full sized L-desk with office chair and phone. It also had a large Samsung TV with Direct TV and I could mirror internet content from my phone. Breakfast was good. I enjoyed the fitness room and pool.

The pool didn't have a changing area.

Location is the biggest like about this property. I was on vacation and wanted the ability to stay and get walking-distance access in the city and this hotel was perfect. This hotel also makes an ideal stay for those on business trips. Breakfast is very good too.

The parking lot. The space in between the stripes is really narrow and best appeals with compact cars, I drive a 10ft long pickup and it was tricky maneuvering around in the hotel parking area, they only have one and it was full every night I stayed. If that parking area fills up then you have to park in the street, luckily I didn't have to do that during my stay but I did have to squeeze into some tight spaces, thank goodness I didn't damage other cars with my door and vis versa.

The location is great and the food fine.

The shower and lack of towel racks in the bathroom. The shower was poorly designed from a safety standpoint and you either froze or scalded to adjust the water temperature.

location and quality of fittings and furnishings

rooms smelled like smoke. bathrooms smelled like it wasn’t clean. some ottomans looked like they were totally scarred and worn out. not worth the premium rate for this town. I could have paid $100 less per night for another hotel with same cleanliness

excellent staff

the pillows

The staff are excellent in providing good and thoughtful service. Always respectful, friendly and helpful with every detail. We appreciated Justin, Matt and Zac. They knew the Olympia area and readily provided answers to our questions. Very clean rooms, excellent breakfast and best deal in town. My husband liked the biscuits and gravy, my daughter the eggs and bacon and for me the oatmeal with fresh blueberries. Breakfast and housekeeping staff are very efficient and helpful. We had a great stay and we will be back!

ah the pool was not working but was scheduled to be fixed

The staff was great—we had to cancel two nights of our stay because of a family medical emergency and they were both understanding and kindly approved the cancellation without penalty. The breakfast was fairly good—hot eggs, oatmeal, yoghurt, fruit, cereal, coffee. The room was comfortable and quiet. FREE PARKING was a great extra.

Pastries at breakfast could have been better, as well as having granola as a cereal option.