The hotel was conveniently located across the street from the Vancouver Wine & Jazz festival. The hotel has a wonderful restaurant and bar with excellent food and the best employees! The hotel provides room service for in-room meals. The security is great and we felt safe. The room was clean and comfortable. Parking is available (per day charge) and easily accessed from the lower level garage. The location of the hotel is in walking distance to restaurants and the waterfront. We never had to drive during our 3 night stay. The hotel staff are courteous and polite and promptly attended to our service requests. Although the hotel room had a coffee pot and complimentary coffee pods, there is a small coffee shop/kiosk on the lobby level selling coffee, snacks, other refreshments.

We have no complaints. Our only recommendations to management: install air vents in the bathrooms, include a small microwave in the rooms, and provide complimentary iced water dispenser in the lobby.

Nice upscale hotel centrally located in downtown Vancouver and within walking distance to restaurants, shops, the waterfront, and other events and activities like the farmers market and the wine & jazz festival at the park which is across the street from the hotel. Nice indoor pool. Lovely restaurant serving great food; breakfast, lunch and dinner and a bar is directly adjacent to this hotel. Very nice restaurant staff. Starbucks coffee shop is located in the lobby area. Great security all around the building as well as in the garage. We felt very safe in this hotel. Everything was nice and clean. Nice hotel staff, and they were very accommodating. Easy access to the freeway.

Nightly rate is pricey and you have to pay $29 per day to park in the underground garage.

We liked how well the hotel is kept, very clean looking like new. The beds are very comfortable. The coffee in room able to make 2 cups at once was very nice to have. The staff was very helpful when we needed anything.

It seemed like it was kept pretty cool. We had to walk past a couple big vents getting off the elevator that blew really cool air. I believe I heard other people mentioning the same thing.

The bed was extra comfortable. The location was great, we were close to lots of amazing restaurants, bars, and COFFEE shops. The staff were great and very helpful. The hotel itself was clean and well maintained.

check in did not go well. They insisted that we did not have a reservation. Told us that happens all the time with 3 rd party reservations. The hotel was sold out for the weekend. The confirmation from booking was not helpful and they could not find it using that. Only when we provided the confirmation that the Hilton sent to me did they magically find the reservations.

Clean and neat. Was short on staff

Short on staff, the restaurant and bar closed early, prices of food and drink were very high. Usually high way above restaurants in walking distance. We would have preferred to stay and dine in all weekend, but prices forced us walk to other dining around hotel.

I loved the location, cleanliness and security measures. The staff was so nice and accommodating! Beautiful, clean room and great bar/restaurant downstairs. We also appreciated the locked underground car parking.

The hotel was spacious and comfortable. WiFi was strong and the staff were very helpful and accommodating.

The breakfast-included option was overpriced for the quality of the breakfast itself. A $25 daily additional fee for a sandwich and tea felt high to me - I expected at least a continental breakfast for that price.

The front end staff in the morning said good morning to me. I liked that.

Breakfast not included. Small bathroom. Could not do screen mirroring.

The location was nice—minutes from the airport and across the street from a charming little park. Staff was great. The restaurant is VERY good. We ended up eating there three times!

Not the hotel’s fault but Uber/Lyft/taxis are generally about 15” away so plan for extra time when preparing to go somewhere.