The staff was great! Room was clean. Pet friendly. We stay here at least 2-3 times a year and will continue to do so.

Our 1st night was a bit rocky. The 1st room we got in had a huge dip in the mattress. It was very uncomfortable. On the 2nd day, we asked to be moved to a different room because of the bed. We were moved with no issues. The room key machine was down and waiting to be replaced, so we had to be let into our room every time. At the time of our stay, the building was under remodel it seemed so things are getting fixed. We were told new mattresses are on order but probably not there till the end of December.

I loved their way the room was set up with a padded window seat to sit and enjoy the night view below. The bed was very comfortable. A nice surprise was 24 hour coffee service in the lobby— the coffee was excellent!

When you cross the streets that loop around the mall to get to the shops and restaurants, a 3 minute walk, there is NO CROSSWALK and at no time are all the cars stopped at once. the cars come from several directions, and there is more than one lane in each direction. It was scary and dangerous. Especially at night. I held a flashlight over my head hoping the drivers would see me, but then a truck took a turn on red on the side and he nearly hit me. Please get a crosswalk!

The staff was super nice and helpful. The breakfast was good. And the location was perfect.

i didn’t like that the floors in my room seemed dirty and there was trash under the chair from before we got there. Also the air conditioner didn’t seem like it was working right, we had it set on 60 degrees and it just seemed warm in our room. even having it run all day on 60 and when we got back it still seemed warm in the room.

We LOVE this place! The staff, room, fabulous breakfasts, location... We visit the area once a year and keep coming back to this place, love it.

We wanted to eat at the picnic area in the back but it had trash, the table was dirty... we thought it would be very nice but saw it and decided not to eat there. It would be great if this were something guests could enjoy.

The breakfast was great! Much better than any other continental breakfast considering the price of the room! The whole place smelled great. Our room smelled good and clean with no chemical or cleaner smells. It was quite and comfortable with a great view and we loved that the Texas Roadhouse was right next door and the hotel was right there with all of the shopping available and close to downtown Wheeling! The staff were excellent and so kind and helpful!

The only thing that could have been better was the shower head. The water was kind of spraying all over the place but considering everything else that was easy to deal with!

The room was spacious and very comfortable. The staff were exceptionally friendly and helpful..Everywhere, everything was clean and neat. The price for our Subdat night stay could not be beat ‼️

The one and only concern was the mattress. Unfortunately it was very uncomfortable. Once on it, you rolled into the middle because of the severe sway. A better mattress would have been perfect.

The Highlands (Exit 10) is quite good with Cabella's , and lots of hotels, restaurants, pubs and shopping. Very convenient. The Microtel hotel was great value and offered one of the best "hot breakfasts" that I've enjoyed. Or if you prefer there are plenty of restaurant options available.

The property allows animals which I find annoying. Most people believe that their dog doesn't bother anyone - Wrong!.

easy on and off access , staff friendly and professional. you could tell it was a clean property when you walk in. ( I look around on the floor😊)Room was clean and didn’t smell like overpowering cleaner and not musty. Bathroom very clean. you could tell the sheets were of better quality and clean and bed and pillows very comfortable .

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The staff was so nice my whole stay. Fresh cookies at check in! Breakfast hit all the marks. Nothing fancy but everything you need. My family stayed at a nearby hotel that was almost double the price for a slightly more modern room, but my room was clean and the bed was comfy. I would stay here again any time.

I really don’t have anything bad to say about my stay here. It was all very positive.

Staff is always friendly and willing to help! Great location and good food around, and rooms aren't crazy expensive like some other hotels would be.

I've stayed here at least three times already and the only issue I've ever had was this most recent trip. Room seemed a little dirty, but once I notified the (Very kind) lady at the reception desk, she came up, checked it out, said the room could indeed use a clean, and got us into a nice and clean room.