Stayed for two weeks in Feb. gorgeous view, spacious room, kettle. comfortable bed, firm with pillow top. Extra pillows available on request. Daily cleaning was nice. Shower had nice glass door, no leaks (not common in SEAsia!) Staff very friendly and helpful. Breakfast buffet was extensive and had lots of options - western and Asian.

Location is outside main area of town - 10-15 walk to main restaurant/bars. Beach was cordoned off due to jelly fish season. Also water had bacteria as we got rash from going in sea. Pool was COLD - its on shady side of building. Also steps have a 2.5 foot drop from deck to first step - not helpful for mobility issues. Music on pool deck too LOUD. Smoking allowed on pool deck.

The Nalod has all amazing staff . Thao was was making sure my stay was pleasant and I was taken care of by reminding about my ride to the airport as well as places to go . My daughter turned 13th our second day there and we received pleasant smile and cake from Thao and online manager surprised is with a cake . The Nalod had also provided excellent breakfast for my children and I , also cleaning service was always good , our room has a giant bed which all four of us fits and my room was always put together and clean eventhough we go to the beach everyday and kids had brought sands to the room. I would stay there agian since it's just across the beach as well.

The pool was nice and big but it needs work since there were tiles coming off on some areas not alot. Also the gym need A/C and newer equipments.

Location was great. Hotel was very clean. Staff was friendly and very helpful. Pool area was very nice. Good views. Breakfast was amazing.

Next door rooms / neighbors were noisy. No much noise proofing. Couple next were Indian and yelled at each others a lot , others side was a Chinese couple and they moved furniture and coughed all the time. The Wi Fi also was unsafe. I joined the WiFi network and was watching a U Tube video 3 minutes later I got alerted I had been hacked. And change all my passwords.

Really comfy bed, beautiful food for breakfast. Over the road from the beach. The staff really friendly. Even a cute cake from staff on last night to say thank you for staying. We used the pool, that was lovely. Even used the gym. Very limited equipment so it's good to have good gym knowledge before you go to make good use. Highly recommend.

Couldn't access all channels on TV. That's it! No complaints at all.

The location is great and the room is new and clean

The payment machine broke and it charged me three times on my Visa card then I still had to pay in cash in the end. And now it takes 5 days to wait for the money (3 times my room fees) and during Tet holiday in Vietnam, I don’t expect to get my money back on time.

The view

The fittings and fixtures lacked design details and we're just dropped in.. specifically the bath with no copings or silicon and the access door to the buildings service riser inside the shower was very unusual and poorly finished.

The hotel was in a great location near the beach. The room was spacious and had a great view with a really comfortable bed. The staff were very friendly and helpful and they helped me schedule a car to Hoi An. Overall, nice stay!

There were some issues with the facilities in the room. For example, the lamp next to my bed was damaged and when I arrived there was some garbage left behind in the washroom. Just a few small things, and they didn't affect the overall stay by that much.

Miss Kim Chi the hotel hostess was outstanding with everything to make our stay even more enjoyable. This would have to be said about the staff entirely, from reception to the bar staff and lobby porters.

Room is big enough for family of 4. Has ocean view. Comfy bed

The pool needs repair. Tiles are falling off. The water seems a bit off as it doesn’t have the usual chlorine smell but rather slimy on the hair.

This is a wonderful hotel. We stayed two nights. The room was big and practical, the bathroom was perfect, the staff very helpful and kind, very good English at the reception, wonderful view from the room, wifi very good, breakfast = great choice, also of Western-type food.

there is nothing I can think of.