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8.4

101 reviews

Sheraton Hanoi Hotel

Sheraton Hanoi Hotel

K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi, Vietnam

Reservations:

+1-833-728-2041

Choose dates to view prices

Restaurant

Outdoor swimming pool

Kids' pool

Free Private Parking

Free wifi

Room service

Fitness center

Free Airport Shuttle

Sheraton Hanoi Hotel

Welcome to Sheraton Hanoi Hotel, your luxurious home away from home in the vibrant heart of Vietnam! Located just 2.5mi from the bustling city center, you’re perfectly positioned to explore the rich culture and history of Hanoi, while also enjoying serene views of the surrounding landscape. Get ready for a stay filled with comfort and class, starting at just $146 a night!

Dive into the ultimate relaxation experience at our fabulous amenities! Whether you fancy a leisurely swim in the outdoor pool, a friendly game of tennis, or unwinding in our rejuvenating spa services (extra charges apply), there's no shortage of fun! Enjoy delicious dining options at our restaurant, or revel in room service when you’re feeling cozy. Not to mention, you can keep connected with our complimentary Wi-Fi, making it easy to share your adventures with friends back home. We cater to families, too, with a kid-friendly buffet, babysitting services, and a dedicated kids' pool for the little ones!

Our guests rave about their experiences, as reflected in our 101 reviews that highlight exceptional service and a fabulous atmosphere. Whether you’re here for a romantic getaway, a family vacation, or a business trip, our attentive 24-hour front desk and various meeting banqueting facilities ensure your needs are met with a smile. So pack your bags, get ready to indulge, and let Sheraton Hanoi Hotel be your gateway to an unforgettable Vietnamese adventure!

At Sheraton Hanoi Hotel, the hospitality doesn't stop at soaking in sunshine by the outdoor pool—though that definitely is a highlight! Ready to tantalize your taste buds? Dive into an international culinary journey at our Oven D'or restaurant, where each dish is crafted to perfection. If you’re in the mood for a more refined experience, the Hemispheres Steak & Seafood Grill is your go-to for a sizzling steak or fresh seafood delicacies that will leave you craving for more. And let’s not forget about room service: whether it’s morning coffee or a late-night snack, we’ll bring your cravings straight to your doorstep, allowing you to enjoy gourmet goodness in the comfort of your own space.

The charm of Sheraton Hanoi extends beyond dining and lounging; it’s also your base for discovery! After a delightful breakfast, unleash your adventurous spirit and stroll around the picturesque streets of Hanoi. Immerse yourself in the local culture, enjoy impromptu street performances, or snugly sip on Vietnamese coffee at quaint cafes—Hanoi is bursting with experiences waiting for you to explore! When the sun goes down, feel the vibrant nightlife beckoning with local bars and neon-filled streets that invite you to unwind and socialize. It’s an exhilarating way to embrace the essence of Hanoi’s heartbeat!

And speaking of unwinding, don’t miss out on the soothing spa services (additional charges apply). It’s the perfect way to melt away any travel fatigue and revive your senses! And if you're traveling with the little ones, our kid-friendly buffet and dedicated kids' pool promise fun and excitement for the entire family. Whatever your travel purpose—be it romance, exploration, or business—Sheraton Hanoi Hotel is committed to ensuring that your stay is not only comfortable but also filled with delightful surprises. Get ready to create unforgettable memories in the vibrant and magnetic city of Hanoi!

Closest airports

Noi Bai International Airport

11.3mi

Cat Bi International Airport

60mi

Most popular amenities

Restaurant

Outdoor swimming pool

Kids' pool

Free Private Parking

Free wifi

Room service

Fitness center

Free Airport Shuttle

Air conditioning

Tennis court

Kid-friendly buffet

Bar

Sun deck

Tour desk

Parking On Site

Terrace

Personal trainer

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Elevator

Garden

View

Soundproof

Bathtub

Rooms

Grand Deluxe King, Guest room, 1 King, High floor in Sheraton Hanoi Hotel

Show 7 photos

Grand Deluxe, King Size, Highfloor

1 King Size Bed

400 sqft

Private Bathroom

Bathtub

View

Flat-screen TV

+

More details

The spacious double room has a private bathroom, air conditioning, soundproof walls, as well as a seating area with a flat-screen TV. The double room is fitted with a wardrobe, a safe deposit box, an electric kettle as well as tumble dryer. The unit has 1 bed.

Executive Suite, Club level, 1 Bedroom Executive Suite in Sheraton Hanoi Hotel

Show 5 photos

Executive Suite, 1 Bedroom, Club Lounge Access

1 King Size Bed

720 sqft

Private Bathroom

Bathtub

View

Flat-screen TV

+

More details

The spacious double room has a private bathroom, air conditioning, soundproof walls, as well as a seating area with a flat-screen TV. The double room offers a wardrobe, a safe deposit box, an electric kettle along with tumble dryer. The unit has 1 bed.

Show 5 photos

Imperial Suite, Club Lounge Access

1 King Size Bed

1895 sqft

Free wifi

Minibar

Flat-screen TV

Refrigerator

+

More details

The spacious double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.

Sheraton Club Twin, Club level, Guest room in Sheraton Hanoi Hotel

Show 5 photos

Sheraton Club, 2 Twin Beds, Club Lounge Access

2 Twin Beds

400 sqft

Private Bathroom

Bathtub

View

Flat-screen TV

+

More details

The spacious double room has a private bathroom, air conditioning, soundproof walls, as well as a seating area with a flat-screen TV. The double room offers a wardrobe, a safe deposit box, an electric kettle along with tumble dryer. The unit has 2 beds.

Sheraton Club King, Club level, Guest room, 1 King in Sheraton Hanoi Hotel

Show 5 photos

Sheraton Club, King Size, Club Lounge Access

1 King Size Bed

400 sqft

Private Bathroom

Bathtub

View

Flat-screen TV

+

More details

The spacious double room has a private bathroom, air conditioning, soundproof walls, as well as a seating area with a flat-screen TV. The double room features a wardrobe, a safe deposit box, an electric kettle along with tumble dryer. The unit has 1 bed.

Grand Deluxe Twin, Guest room, 2 Twin/Single Bed(s) in Sheraton Hanoi Hotel

Show 4 photos

Grand Deluxe, 2 Twin Beds

2 Twin Beds

400 sqft

Private Bathroom

Bathtub

View

Flat-screen TV

x4

+

x3

More details

The spacious double room has a private bathroom, air conditioning, soundproof walls, as well as a seating area with a flat-screen TV. The double room features a wardrobe, a safe deposit box, an electric kettle as well as tumble dryer. The unit has 2 beds.

Deluxe King, Guest room, 1 King in Sheraton Hanoi Hotel

Show 4 photos

Deluxe, King Size

1 King Size Bed

400 sqft

Private Bathroom

Bathtub

Flat-screen TV

Dryer

x4

+

x3

More details

Experience the ultimate comfort in our Deluxe King room, boasting a spacious 398 sqft area complete with a luxurious king-size bed, private bathroom with a bathtub, and a flat-screen TV. Stay relaxed with air conditioning, soundproofing, and enjoy additional amenities such as a safe, sofa bed, and an electric kettle.

Deluxe Twin, Guest room, 2 Twin/Single Bed(s) in Sheraton Hanoi Hotel

Show 4 photos

Deluxe, 2 Twin Beds

2 Twin Beds

400 sqft

Private Bathroom

Bathtub

Flat-screen TV

Dryer

x4

+

x3

More details

The spacious double room features a private bathroom, air conditioning, soundproof walls, as well as a seating area with a flat-screen TV. The double room is equipped with a wardrobe, a safe deposit box, an electric kettle as well as tumble dryer. The unit offers 2 beds.

Show 5 photos

Ambassador Suite, 1 Bedroom, Club Lounge Access

1 King Size Bed

Balcony

Free wifi

Minibar

Flat-screen TV

+

More details

Show 5 photos

Presidential Suite, Club Lounge Access

1 King Size Bed

Balcony

Free wifi

Minibar

Flat-screen TV

+

More details

Show 6 photos

Sheraton Club, Twin

1 Twin Bed

More details

Show 6 photos

Grand Deluxe, King Size

1 King Size Bed

More details

Guest reviews

8.4

101 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇸🇬

Shabbir

10

August 2023

Reasonable value for a brand hotel. The hotel staff were delightfully courteous and unbelievably helpful considering the level of English not their lingua franca.

The only missing factor was no bar to chill. Had to walk down the street for choice.

🇸🇬

Nabayan

9.1

June 2022

The facilities in the hotel were good, the staff was friendly and well-mannered. The view from the room was excellent. Excellent hotel that I would recommend for family and friends.

Fewer restaurant options in the hotel. Too much seafood gets a bit overwhelming. The concierge staff needs to be a little more knowledgeable about tourist sites.

🇻🇳

Maria

8.2

July 2021

The hotel is in a very good location. It has a very nice view of the lake. And in my room it has a view of a distant skyline which is very good to look at at night time. The hotel is very clean and well kept. The staff are very courteous and accommodating. They even surprised me with a birthday cake that they sent to my room. Over all it was a very good stay.

Nothing really. I think given the Covid-19 situation it is understandable why they only one restaurant is open and why the swimming pool is closed.

🇳🇬

Akindayo

10

January 2023

The staff are wonderful, the service is top notch. Staff are always looking out for customer comfort.

🇮🇳

Mukul

10

June 2023

Exceptional property. Loved it. Large sized rooms, great facilities, very clean and great upkeep. Very helpful staff.

🇳🇱

Milosz

10

January 2023

we loved everything about this place. the staff is very friendly, their breakfast exquisite and the rooftop view takes your breath away.

🇻🇳

Prem

8.2

June 2022

friendly staffs

interior are very old and worn out

🇻🇳

Kate

9.1

December 2021

The location is ideal and the breakfast was great and always arrived on time. The staff were super friendly and helpful too - they made our stay so enjoyable! We had a great time here and would love to stay again.

🇺🇸

Diana

10

August 2022

Excellent breakfast, lots of options friendly wait staff and omelette makers

no complaints from anyone in our work group

🇻🇳

Shrivardhan

10

May 2021

Well I am Marriot bonvoy member so usually prefer to stay in Marriot or Sheraton hotels. Excellent hotel and have maintained their reputation perfectly. The rooms were clean, big as well as location was superb. Overall services were exceptional.

They could have been much better with the payment terms with customers. Flexibility in payment is something comforts the customers. Please do work on that. If you be too rigid then it hurts customers.

Points of Interest Around Sheraton Hanoi Hotel

Attractions

West Lake (Ho Tay)

0.9mi

Tran Quoc Pagoda (Chua Tran Quoc)

0.9mi

Ho Chi Minh's Residence (Nha Bac Ho)

1.2mi

Presidential Palace

1.4mi

Long Bien Bridge (Cau Long Bien)

1.8mi

Dong Xuan Market

1.9mi

Vietnam Military History Museum

1.9mi

Vietnam National Fine Arts Museum (Bao Tang My Thuat)

2mi

St Joseph’s Cathedral (Nha Tho Lon)

2.4mi

Vietnam Museum of Ethnology (VME)

2.5mi

Vietnamese Women’s Museum

2.8mi

Hanoi Opera House (Nha Hat Lon)

3mi

Vietnam National Museum of History

3mi

Phu Tay Ho

3.2mi

Van Phuc Silk Village

6.7mi

Restaurants

Oven D'or

Cuisines

  • International

Hemispheres Steak & Seafood Grill Restaurant

Cuisines

  • Steakhouse

Pools

Location

  • Outdoor

Availability

  • All season

Amenities of Sheraton Hanoi Hotel

Restaurant

Outdoor swimming pool

Kids' pool

Free Private Parking

Free wifi

Room service

Fitness center

Free Airport Shuttle

Air conditioning

Tennis court

Kid-friendly buffet

Bar

Sun deck

Tour desk

Parking On Site

Terrace

Personal trainer

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Elevator

Garden

View

Soundproof

Bathtub

Stay rules - Sheraton Hanoi Hotel

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Sheraton Hanoi Hotel

What are the check-in and check-out times at Sheraton Hanoi Hotel?

Guests at Sheraton Hanoi Hotel can check in starting from 03:00 PM and need to check out by 12:00 PM.

Is vehicle parking offered by Sheraton Hanoi Hotel?

Yes, there is parking available at the Sheraton Hanoi Hotel. The parking is free and private, located on site. Reservations for parking are not required.

What's the nightly rate at Sheraton Hanoi Hotel?

Starting rates at Sheraton Hanoi Hotel begin from $146. However, prices can vary based on room type and selected dates. Please enter your dates for accurate pricing.

Which room categories can I book at Sheraton Hanoi Hotel?

The Sheraton Hanoi Hotel offers a variety of rooms with different bed sizes including Deluxe King rooms with 1 King bed, Grand Deluxe Twin rooms with 2 Twin beds, Deluxe Twin rooms with 2 Twin beds, Sheraton Club Twin rooms with 2 Twin beds, Executive Suites with 1 King bed, Grand Deluxe King rooms with 1 King bed, and Sheraton Club King rooms with 1 King bed. All rooms have a size of 398 sqft and do not allow smoking. The rooms can accommodate 3 adults and 2 children.

What activities does Sheraton Hanoi Hotel offer?

Guests at Sheraton Hanoi Hotel can spend their time enjoying the leisure amenities offered by the hotel. They can relax and unwind at the outdoor swimming pool, which is available all year round. For families with children, there is also a kids' pool available.

For those looking for extra relaxation, the hotel offers a spa with a hot tub/Jacuzzi. Guests can indulge in various massages, including full-body massage, hand massage, head massage, couples' massage, foot massage, neck massage, and back massage. There is also a spa lounge/relaxation area and spa facilities available.

Fitness enthusiasts can make use of the fitness center and take advantage of the personal trainer, fitness classes, and yoga classes offered.

Guests can also enjoy the hotel's other amenities, such as the tennis court, bar, sun deck, and business center.

When it comes to dining options, guests can dine at the international restaurant Oven D'or or the steakhouse Hemispheres Steak & Seafood Grill Restaurant located on site.

Can guests use a pool at Sheraton Hanoi Hotel?

The Sheraton Hanoi Hotel has an outdoor pool. The pool is available all year round.

Does Sheraton Hanoi Hotel have on-site restaurants?

The Sheraton Hanoi Hotel has two restaurants on site. The first is Oven D'or, which offers international cuisine. The second is Hemispheres Steak & Seafood Grill Restaurant, which specializes in steakhouse cuisine.

Which payment methods are supported by Sheraton Hanoi Hotel?

The Sheraton Hanoi Hotel supports several payment methods including American Express, Visa, Diners Club, Mastercard, JCB, and UnionPay. Cash is also accepted as a payment method.