the concierge staff was the best!! They went above amd beyond with the hospitality.. Same goes with the dining crew.

considering it a 5 star hotel, they should: 1. be generous with towels and water bottles. 2. changed cups and glasses daily instead of wash and replace them. 3. check out process should be faster.

exceptional staff and the views really are breathtaking. The breakfast is top notch and probably the best I’ve ever had with respect to an included meal at a hotel. Can’t talk about the staff enough. Really went out of their way to make sure everything was taken care of

unfortunately when I checked in there was construction going on above me even when evening came. We resolved the issue but it baffles me that they would do that with guests staying at the hotel. I was gone during the day to tour but on my very first day I wanted to take a nap and it was pretty impossible. That was my only negative mark on an otherwise great stay there.

Treated like royalty at every step! view from our room was amazing, you are pretty much above the clouds. All the facilities were super clean and generally beautiful. Definitely worth paying a little extra than usual.

The location wasn’t great if you wanted to explore HCM city by foot, but taxis are available on/from arrival. Be careful when getting taxis to the hotel, however, as drivers will assume you an easy target and overcharge you (or switch a 500k note for a 20k without you realising!)

Beautiful luxury hotel, great pool and incredible views! Excellent breakfast in the main restaurant.

overall we had a wonderful stay but we found the restaurant and bars in the evening a bit sterile and they were super quiet. we ate in the main restaurant one evening and it was only us and one other table yet the service wasn’t great and my husbands main came out at least 15 minutes before mine. the staff were also loudly cleaning up around us. we felt a bit like we’d snuck into a closed restaurant. We also didn’t have a great experience in the bars with slow service and inattentive, not so friendly staff. It wasn’t terrible but considering its a luxury hotel and a luxury price point I think the restaurants and bars need to up general up their game in the standard of the food, ambience and service.

Really beautiful panoramic view of HCM. Services were good. Sauna, steam and jacuzzi facilities are free to guests. Very professional staff despite half looking like theyre in training. We enjoyed our room and our bed were very comfortable. We appreciated that they ler us check in early and also prepare a cake for my partner birthday.

The Jacuzzi had some issues. It was flooding everywhere when turned on. The coffee and tea could have been filled with more. We could only have one coffee before having to call room service. In-room dining was a bit too pricy but there are lots of dining choices around so not a big deal for us.

The height and the building inside the building. In particular the safety level is very good, as you just can access where you are allowed to enter via the hotel card - well thought, programmed and established. in particular the staff at the breakfest was very minded, foreseen and just great, also the food was very good.

The food (dinner) can be improved, it is already very good, but I‘m sure it gets better. It was not obvious during the booking process, that the swimming pool was under maintenance, at the same time the on-site staff and its information sharing was very good and professional

The building is very beautiful, modern and very nice design in every detail. The view is excellent, room spacious and very comfortable, everywlhere you can feel a nice smell and luxury. The staff is always smilling and ready to help. Beds are very comfortable and you can choose pillow what is best for you. Bathroom very beautiful and nice bath with scentend bath salt. Breakfast very various and good quality.

Nothing to say.

The rooms are amazing, we stayed on the 54th floor roughly 400m above ground level and had amazing views. Staff are lovely, always willing to help and often brought us complimentary baked goods in the evening. The breakfast was fantastic, with a wide selection of great quality food. The area was nice too, there’s a very pretty riverside park across the road and a large shopping complex beneath the tower. Can’t recommend enough, you won’t get this kind of quality for this price level anywhere else!

To me since the hotel is one of the best in HCM, Its a must try once in a lifetime issue. The hotel is right in the middle of the top neighbourhood where u can get all types of amenities within few min walking distance. Will be very good for frequent biz traveller.

If the price is a little cheaper, it wouldbhave been better.

Special mention to Catelen.. sorry if I spelled your name wrong (French)...lobby staff kaylin, thuy, nhang, peter, sabestian and tung.. Restaurant staff sophie, jenny, fanta and lana.. u guys are amazing ... Very professional and polite ... This hotel is located in a very decent area with everything easily accessible.

Nothing