The location is excellent - right in the central area with many bars and restaurants within walking distance, and with a private beach right in front of the resort. The rooms are very spacious and the higher up ones have nice views. All of the staff were friendly and helpful throughout our stay. Beach towels are provided at the front desk. Our rooms were suitably clean and were cleaned each day. The breakfast provided is fine - not a huge selection but enough food. Free coffee, tea, and bottled water provided each day in the room. The pool is very nice - large and with clean water, not tasting strongly of salt or chlorine. The private beach has several sunbeds available for use, but not enough for everyone when the property is full. (We often had to wait a bit to get enough sunbeds for our family.)

The resort just needs a little bit more upkeep and care in the rooms for the price. My room had a bit of a funny smell and seemed a bit dated. In addition, there was a mini bar menu pasted on the fridge, but nothing available in the actual fridge. We had small ants in all of our rooms and a small cockroach in one room - I know this happens often in Vietnam, but many other places are able to better manage the bugs. Whenever you leave the room and take the room key out of the wall, the electricity shuts off which includes the fridge, so after a long day out, the items in your fridge are not as cold anymore. The hotel should provide hand towels as well as bath towels, and tissues (Kleenex) in the room for this price.

Beautiful beachfront, nicely built and designed rooms.

Maintenance is lacking. First beachfront bungalow was so filled with mold and mildew I had to ask to move. Second with patio was nice but TV, phone, and safe didn't work. Staff eventually fixed each issue but seemed like one after another. Alleyway from main road to hotel is scary as a solo traveler. Loose dogs living in the abandoned lot across the way. Security for the hotel is unfortunately positioned not in view of the alley.

The hotel has got great staff, I would like to highlight this. In addition, there is a nice private beach here, also breakfasts are pretty good. They have got hot dishes, they cook omelets and scrambled eggs as well, and there is always a lot of fruit to choose from.

The only drawback I can think of is that there are very few sun loungers for such a big hotel. We were there in the off-season, and there weren't enough of them, I can't imagine what happens here during the high season

right by the beach, spacious bungalows, staff was very friendly and helped resolve problems ä

very noisy because there is a construction site right next door (next to the pool) and they were working all day every day

Great location, right on the beach and just a 2 minute talk to really good restaurants. Room was spacious and breakfast was very good too. We enjoyed our stay!

There weren't enough sun lounges at the beach or pool

Pool, close to the beach and bars and cafes. Staff was very friendly.

The breakfast is quite basic, and not very tasty, you can walk 100 meters away and get much more delicious meal for the same price (100k dong) or cheaper. Also it ends at 9 am, which is a ridiculous time for that I’m my opinion.

Friendly, competent staff. Convenient location near bars, restaurants, beach. I didn't stay in a bungalow, but they look nice. Beach bar is reasonably priced. Bartender was a very nice chap.

My room (Ocean Deluxe?) was a bit dated with some peeling paint, but was otherwise clean, big, and reasonably quiet. AC didn't work my first day (7pm), but luckily it was working when I returned later that night. Can be tough to find a lounger on the beach, but that's not uncommon in that part of Phu Quoc.

The Tropicana Resort Phu Quoc is in a great location on the beach down a lane filled with restaurants from the main road. I stayed in a room with a view and sunset especially was amazing. The wifi was fast and secure and the shower hot and powerful. Occupancy seemed very low when I was there but I would stay again. The restaurants close by were fantastic.

Breakfast was quite disappointing with not too many options but part of this could have been the low occupancy at the time. They also cooked me breakfast early on the last day before my early flight which was appreciated.

I was pleasantly surprised by my stay at the Tropicana Resort - it wasn't one of the best rated hotels when I was doing the research, however it had excellent location and I decided to book it. Everything went great onsite, the staff were extremely nice, my room had sea view which was amazing to wake up to every morning. I would definitely book it again and I think it is an excellent choice for people that want to stay at a nice place at the beach and don't want to spend tons of money for it. There is also a great restaurant nearby that you should not miss to visit - Tween's Kitchen.

The air-conditioning was a bit old and slow to work but it was still ok.

Good position right on beach front. Had Ocean View room on 4th floor which was beautiful. Staff were helpful and friendly. Plenty of good little restaurants nearby and free bus stop just up on main rode. Could not fault this hotel.