We had a beach bungalow which was 20 steps away from the water so very nice. The bed was comfortable. The views were pretty fabulous. Lounge chairs outside at our bungalow made it more comfortable as could sit out there listening to music, watching the sunset and enjoying a beer or two. Beach bar close by in the beach. Close to restaurants and shops. Free green vin bus outside on the main road that takes you to North of Phu Quoc and South as far as the airport. Food was reasonable.

Make sure you cover the drains in the shower as the cockroaches are huge as we had a few every night in the bathroom. The air conditioner might need a service as did not work very well. Some staff were great others did not like to smile back at us when we smiled at them. We were not aware until we arrived that the pool was being renovated and we chose a non refundable room. It was only after we paid and received confirmation that bookings.com advised the pool was being renovated the day after. We saw a notice at reception when we arrived it was being renovated.

- Perfect location: central to everything and down a small road off from the main road, surrounded by trees which made it very quiet. Being on the beachfront which only hotel guests could use meant that it was quiet. The beach was well kept and nice. - We stayed in a deluxe double room in the main building which was quiet at night and the facilities were good. Nice air con, spacious and comfortable rooms, good size balcony, nice big bed with TV facing it. Large walk in shower. - Breakfast had a big selection of western and Asian cooked foods. This was based in the beachfront restaurant where you could sit inside or outside. - Staff we’re very friendly and helpful, and they even brought us a Santa cake to our room at Christmas which was a lovely touch.

We didn’t dislike anything!

The resort was amazing. The breakfast was very good also. Bike rental available for approx €5 a day and organised from reception. BBQ on the beach each night was amazing with music in the bar next door. The pool is large and always quite. Highly recommend.

Hotels Beach front is best on the long beach and whole grounds are lovely, good breakfast on terrace and beach bar for sunset ... been off staying around the island which was great but this was so good we've just booked another few nights here before we leave the island to chill before the hectic ho chi minh.

Nothing to moan about

1.The female young receptionist with glasses is very good at English and is very helpful 2. The breakfast is good with a great variety 3. The swimming pool is clean and suitable for children and adult 4. You can walk to the beach but it is wavy to swim 5. Busy street is just outside the hotel and you have a great choice of restaurant

The location is great and the hotel is good value for money, I regret that I initially booked Anka Hotel in waterfront Marina and decided to move to Sea Star Resort after one night horrible stay there.

This is one of the best stays I had in Vietnam. Most underrated hotel. Hotel location deserves 11 out of 10. 2 minutes walk to the beach if you are staying in the main building or just 1 minute if you stay in bungalow. Sun-beds are available on the beach. Very tasty breakfast. Staff are very polite and very helpful.

We stayed in a beach bungalow and it was truly paradise. Sitting on the terrace looking at the beach and the ocean just a few steps away was perfect, it is west facing too so the sunsets every night were beautiful! The bungalow itself was clean and had good facilities with a big bath in the room too. The pool area was nice but we never used it due to the beautiful hotel beach. The hotel beach area is private with sun beds for guests only, the ocean is clear and shallow - perfect for cooling off. Breakfast had everything you needed, eggs cooked to choice, fruit, pastries and other items. We have already said that when we return to Phu Quoc we will definitely be staying here again!

I’m not sure that the experience would be the same if you were staying in a standard room up near reception area.

The location was absolutely fantastic… we stayed in the sea front bungalow. Seeing the sea view as you first walk out is the best thing. The bungalow was clean and had air con which kept inside cool. Breakfast was included every morning, which was a breakfast buffet. Hidden away from the Main Street was so quiet at night (minus the bar next door but that wasn’t an issue) bungalow was cleaned every day, fresh towels including a beach towel changed every morning. Staff were so lovely and helpful, helped us sort out trips and even our washing. Lots of restaurants on the main road as well as in a good location. All in all a perfect relaxing get a way.

Varied, delicious breakfast. The beach is clean and private, full of (palm) trees, beautiful sunset view. The staff is super friendly and helpful. We left the room at 12 to check out from a bungalow and a staff surprisingly came to pick us up and bring our luggage to the reception - super service!

It‘s quite loud at night due to the bars for the bungalows, we were in a super bungalow closed to the beach. However it doesn’t matter to us, we still could sleep well. On the opposite, the deluxe rooms for our parents are very quiet. Beside the delicious breakfast, dinner at the restaurant/bar is quite expensive for small portion, there’s also room for improvement for drinks / cocktails. I find the airport pick up service expensive, it‘s better to take a taxi! We paid for the airport pick up service from the resort 350.000vnd, on the way back we only paid 150.000vnd for a taxi (with 7 places)

- Great Beach - Fantastic Pool - Friendly Staff - Convenient Location - Basic but very comfortable - Massage on beach was awesome.

There is a night club next door on the left side when you have your back to the beach, they play extremely loud music until 3-4am every night! Sometimes during the day too. We’re a couple in our 30’s too and like to have a good time but this was a joke. We stayed in garden bungalow 28. I would think all beach front and garden bungalows would be affected by this on thie same side of the property. Some rooms may be okay. We had to wear earplugs every night and could still feel and hear the bass. Breakfast was very average at best.