We loved that the staff were so friendly and attentive. The rooms are old but clean and the bed and bedding wonderful. The pool was amazing on the banks of the Zambezi river. Everything was just perfect and you could go anywhere from there and everything is close by. They also have their own boat for sunset cruises.

That’s the rooms is so old. The outside patio door doesn’t close properly and the mosquitoes are everywhere, so don’t forget your long sleeves and repellent!!

The staff is amazing. Clement, Bruce and Sharon were the real stars but almost everyone is really friendly and helpful....

Management is not friendly. There is a white lady manager who never greeted us for the whole 6 days of our stay. Very disappointing.... They never cleaned the gym during our stay, and we had to ask for fresh towels each time we go to the gym. Their pricing is USD based and highly pricey for SADC tourists. Was very disappointed to be quoted $22 per person for a family of 4 ($88) for less than 10 mins Airport dropoff... But it is all good. The kids had a great time.

I enjoyed the welcome, I was transformed into a musician. I appreciated the staff accommodating my early check-in.I enjoyed the breakfast. There was alot of variety. I enjoyed the responsiveness of the dining staff during breakfast. Aside from the food, I enjoyed the pool facility, the hot 🔥 shower, and the view of the Zambezi from the restaurant. Also the little pastry for guests at the end of the day. Also I enjoyed the convenience of bookibg events from the tours office within,and how seamless and efficient the tour was planned.

Nice restaurant and a nice swimming pool, with a great view over the river. Rooms placed nicely next to the riverbank forest clean, convenient rooms and bathrooms, hotel's own high class river cruiser, adventure tour office directly at the hotel, and of course dazzling Zambezi sunsets.

Deserts a bit heavy for my taste, not many lighter options. Service at the restaurant could be a bit more perceptive during dinners. The only music option during our 3 days stay was live music recital a bit too loud no matter of your sitting area - the musical option should be rather added to the quiet option and not replaced it.

Great location, beautiful, large room and grounds. The view of the Zambezi river is to die for. Their mocktails... were yummy! they put different sweets on our pillows at turn down, sprayed the room every day since the place has lots of mosquitoes so we didn't experience any. the pool is great and just at the river

I felt that some of the staff were a bit snobbish to me. Service in the restaurant was a bit slow and at times we would sit around without someone coming to ask us what we need. When we asked for the spa menu, it was nowhere to be found, and the staff kept on asking us if we were residents. The breakfast spread was a bit boring and monotomous, we had the same breakfast for the the three days we stayed there and nothing changed

The staff at the reception and at breakfast were very attentive and welcoming. There were so many options for breakfast, which I really enjoyed.

The water pressure from the shower in our room was very low and at some points, it would stop coming out completely right in the middle of a shower. Please work on the water flow.

Friendly check-in with welcome drink, and they remembered me and my Booking.com messages / requests! We also got a voucher for a free drink because we booked through Booking .com. The setting on the river is beautiful and very peaceful. Brilliantly convenient for the sunset cruise, which leaves right from the hotel. The cruise was lovely, and the captain was super friendly and informative. Our room was exactly as per the pictures, clean, very roomy, lovely view from the little balcony. Breakfast was great, for dinner we just had it in the bar rather than the restaurant. Very friendly, vibrant bar. There was a conference on when we stayed and I liked that it made the place seem alive, and it also was great to see so many local people rather than just tourists.

Although I liked the peaceful location, and it was perfect for one night, for some people it might not be that convenient a location as you would have to get taxis to both Livingstone and the falls. But if you like peace and quiet, this is perfect. The cost of the dinner I had in the bar was a bit high given it was just a small salad.

The view next to the river, tranquil setting, great service, beautiful rooms, nice bath in the room. Perfect for a couple breakaway away from noise and busy city life. The lodge is also not so extremely commercialized and busy as some others in the area. Definitely the best deal ever!

The steak at the main dinner restaurant was very tough and really not on standard. The happy hour is a great idea but it's very busy only that hour then it takes very long to get a drink.

Breakfasts were excellent! Staff were excellent. Beautiful location. We were very happy with the service

One night's dinner was not good and we told the waiter that the ribs were very very tough and the second dinner also was not terrific. It would have been a good idea to have the chef talk to us. Nothing was done, there was no compensation at all and no one came to talk to us about the 2 poor quality dinners. The night before the dinners were very good.

Overall, this was a lovely hotel and I would stay there again. The location on the river was beautiful, the staff was friendly and helpful, and the food in the restaurants was excellent.

The location is a bit remote and the hotel discontinued its complimentary shuttle into Livingstone during the pandemic, so going anywhere involved a 20-30 USD taxi ride. Also, most activities that the hotel arranges (airport shuttle, game drives, tours, etc.) have a two-person minimum, which was less convenient for me as a solo traveler.