Good location. Reasonably good breakfasts and restaurant with the possibility of dinner being delivered to the room. Comfortable bed. Appropriate size of the room. Comfortable bathroom. Good massage centre. Well-functioning air conditioning.

Very bad WiFi - sometimes not available at all, which is unacceptable in a hotel with business ambitions. A bit too much noise from outside gets into the room due to single glazed windows - due to the climate.

Value for money

Ice should be a standard complimentary service. Guests should not be charged for requests for ice. This hotel charges THB36 for ice bucket before 11pm. And if there are charges, guests should be informed upfront and only told so AFTER delivery and asked to pay cash.

Great location, lovely pool area, nice reception, breakfast had plenty of choice, staff lovely and helpful. Loved the toilet in our room with all the fancy features on it, curtains were completely black out, nice touch with the treats and balloons for my birthday

Nothing

Good location, just a block away from a subway stop.

Unfortunately the hotel is located very near an intersection which fairly consistently is a full scale, Bangkok style cars barely moving traffic jam. There was typically a cab waiting, but if you want to call a Grab car, it's hard to tell how long it will take for the car to arrive. We canceled at least one Grab car call when we saw that the car was making no progress coming to our location for pickup. We ( Hint: perhaps walk a block or two out the back of the hotel to a location where traffic is not a problem.)

Breakfast is one of the best I had in hotels in Thailand. It is served from 630 to 1030 and they offer the guests to have a breakfast box in case you leave earlier. The bed was huge and the room was really good. Location is perfect, 50 meters from subway that leaves to at the airport railway link which takes you to BKK in less than 30 minutes. That same subway leaves you at Geand Palace, Chinatown, everyplace really.

Cleaning could be done better, however it seems to meet Thailand standards as most hotels have the same level of cleanliness.

We recently stayed at this hotel and had an absolutely perfect experience! The location is unbeatable—just a 3-minute walk to Samyan Metro Station, making it incredibly convenient to explore the city. It’s also close to Chinatown, Lumpini Park, and two major shopping centers, which made our stay even more enjoyable. The breakfast buffet was outstanding, offering a wide variety of delicious options that changed daily. Our room was spacious, incredibly comfortable, and offered great value for money. Every detail was thoughtfully arranged to ensure maximum comfort. What truly set this hotel apart was the exceptional staff. They were attentive, friendly, and went above and beyond to accommodate our needs. A special touch was the breakfast takeaway box they prepared for our early checkout—such a thoughtful gesture! Overall, it was an excellent experience, and we will definitely return if we visit again. Highly recommended!

MH is super clean, bright lightings n nice location.

Taxi services. Haven't met a reliable n honest driver, most of them were always trying to scam you n we got the taxis thru the Mandarin hotel staffs, hence there's no doubt the hotel staffs were working hands in hands with the taxi drivers. I'd commented about this times after times but there's no action taken, so I switch to MRT n BTS. By the way, this taxi problem is Nation wide, Bangkok, Changmai etc.

Staff - very courteous and friendly. Always ready to assist when needed, and even constantly advised us to be careful when using public transportation, like insisting on using the meters on taxis, etc... Room - very clean and the beds were comfortable. Good water pressure on the shower. The complimentary bottled water, soft drinks, coffee tea - replenished everyday were a nice touch. Breakfast - had a wide selection of breakfast items and beverage. Fresh fruits were wonderful. Location - in a not too busy part of the city, within a few minutes' walk from the metro subway station. Major attractions and shopping centers were just minutes away. Shuttle service - complimentary and a convenient way to get to three major attractions.

There was nothing I didn't like. I would stay here again!

The size of the room was perfect for two. It was clean and the beds were comfortable. The bathroom was a good size, the water pressure was fantastic. The lighting was great also, there were enough lights to have it light or dark depending on preference. The "no charge" mini bar was a very nice touch. The breakfast buffet was excellent, the range, the taste and the freshness was appreciated.

It is hard to know if the cups and classes have been properly cleaned and sterilised. In time it would be good to have a few more USB charging ports. This is not an urgency as most travel with the necessary equipment anyway.

We are particularly satisfied with the cleaning standard. Also very happy that we can check in early upon arrival after a long haul flight without costing extra, as our two toddlers were very hot and tired. The location is great, close to the city center, but the traffic in general is bad in Bangkok.

Breakfast is really way below our expectation in taste. It's better to grab something to eat outside at the street food stalls or across the road at the mall. The facilities are on the older side, the door is not sound-proof at all. You can hear people walking or talking in the hallway clearly.