amazing sea view, nice balcony, plenty of storage, good water pressure, plenty of lounge chairs and umbrellas and seating in bar area, waiter service at the beach, nice open air restaurant, great Tuesday night entertainment, nice beach, overall a nice, relaxing vibe. Although we didn’t take advantage, many excursions are available to book. great outdoor massage available. the Antiguan yogurt: delicious!

The food at the restaurant were average. Breakfast was good but lunch and dinner left much to be desired. The “ catch of the day” was not fresh fish. The tuna served was a frozen piece of fish similar to what you can buy at BJs wholesale. I think they can do better for the all inclusive price paid.

My teen daughter had to overnight in Antigua as the flight to her final destination wasn’t until really early morning the next day. I got a little fright as I thought the hotel double charged her, which meant she paid quite a few hundreds (in USD) for just a few hours stay. The hotel was absolutely incredible in responding to my concern. I communicated to them from the Booking.com app from England whilst my daughter was at the hotel in Antigua. They responded asap via the app and also rang up my daughter at the room to talk it over. The manager also personally messaged me on the app. It all turned out to be a misunderstanding which was very quickly and easily sorted. The hotel also offered alternative ways to charge us for the room. So they were very proactive in helping us. Not only was the hotel, garden and pool absolutely stunning (very true to pics), but the management and staff were amazing. Also they were able to book a taxi for her really early in the morning so that she could be on time to catch her flight. I highly recommend this hotel for those looking for an excellent experience and peace of mind.

Direct beach access, cabana room, flexibility with arriving late by one day, appreciated friendliness of staff, always willing to accommodate and taxi service was easy and very reliable

Slight issue with booking one attraction where not enough time provided by hotel staff but was accommodating to solve the issue and refund

We had a sea room view on the top floor with an absolutely fantastic view over the beach and sea. The food was good but will be even better when it reverts to being self service. The reception staff were very efficient and friendly and nothing was too much trouble.

Nothing that we didn't really like but it would have been good if there was a little more entertainment in the evening (only one night of organised entertainment per week). The live band we saw were brilliant (sorry can't remember their name). The hotel is a little tired looking but that adds to its charm.

Excellent atmosphere, delightful staff. The meals were innovative and table service exemplary. Located on the sea, the resort is peaceful. There was an abundance of outdoor furniture, plenty of corners in which to find privacy and a fantastic swimming pool.

The wifi in the rooms was dead slow - not enough to sustain a Zoom call. Blistering fast in the lobby, so the problem could be resolved.

The staff were very friendly and accommodating. Really lovely pool and a real community feel amongst the guests. We really liked the location of the hotel; we were close to St John where there are lots of lovely restaurants, but it was still quiet and peaceful. A lot of the best beaches were the other side of the island, however it only took 40 minutes to get from one end to the other, so if you rent a car this is really not a problem.

We chose to just have breakfast at the hotel rather than all inclusive as we wanted to explore the island. This was the best option but we had a meal at the hotel the first night whilst we got our bearings and the food was ok, but it wasn't good value for money. Similar with the drinks, so if you plan to spend a lot of time at the hotel I would recommend opting for all inclusive.

location, facilities and the breakfast included were exceptional. the staff was very helpful and made me very comfortable.

wifi connectivity was a bit spotty, no cable tv in room, warm water in shower was hardly available.

The staff here is amazing and they truly cater to your every need. They make you feel at home away from home. Nick, Vincent (bartender) and Debbie(waitress) always greeted with a smile and positivity regardless what time of the day and made my stay amazing with their exceptional service and best recommendations on what to eat and drink. The food and drinks were great! If you’re looking to get away and relax I highly recommend.

I think cause of Covid the time to eat was limited and in intervals. The bar had wraps you can eat but would’ve been nice to have another option in between meals especially if your drinking.

Everyone was very nice and accommodating to us even though I didn't always deserve it. We were coming to the island to visit someone, who cancelled on us while we were in the air flying here. That meant we had to make all of our travel plans at the last minute, which should have been a complete disaster. However, the hotel staff were extremely helpful and patient, and arranged for us to have what in the end turned out to be a pretty interesting impromptu vacation.

Staff need training in food allergies.

The staff are extremely friendly, helpful and hard working. The service in the restaurant was very professional , attentive and no long waits.