The online communication with this object is really good. They organised a pick up from the airport which was really helpful. The receptionists are really helpful and informative. The rooms are simple. The lunch packet they put together for trips is really nice. The location on the top of the hill is really nice, 10 min walk to the main street.

The breakfast is just ok: you get ONE scrambled egg and some toast, too many sweet options, and one small glass of juice, no water or juice to refill. There was no hot water in the shower at some times.

Attractive room with a great view. Lovely breakfast. Very helpful host. Would be happy to come back.

Check in guy had an upper respiratory infection (it was obvious and he told me!). In current circumstances he should have been wearing a mask. The street dogs in this town are NOT good. There is NO REASON to allow large dogs to wander freely, snarl at each other and follow people around - it creates a bad feeling and if I had young children I would leave immediately. First time I have ever seen this; whatever reason for it, they should be locked up.

Helpful staff, comfy room, nice lounge area for working in between daytrips. Amazing view from window with fresh mountain lake breeze.

A little bit far to walk to town centre when you're tired from all the day trip hiking. We ended up taking taxis for about $3-5 to and from main strip of restaurants etc.

The staff was extremely helpful and aided us in tour tips and other things. Laundry service was provided for a fee. The room was relative large, and clean and fresh. It had a great view over El Calafate. Other reviews have mentioned that it is far from the city center, but it really is not.

The breakfast could improve.

They extremely warm and helpful, they helped my find accommodation for the nights they were fully booked and offered to help me book excursions etc. There was fruit for breakfast and freshly made eggs, the view over the lake is beautiful and the interior very cozy and tasteful. I would definitely come back!

I slept on a memory foam mattress, which I find too soft and I feel like it keeps your body from moving in your sleep the way it's supposed to. But that's just my personal feeling. Also, I would have loved some more healthy food for breakfast - oat or wholemeal bread, for example. But of course every hotel can't have everything, and the value for money is very good.

the common area is lovely and the view is amazing! the rooms were quiet and the staff were helpful. we booked a tour with them to the glacier which was well priced (the same price as in the town).

the rooms as a little tired and the bathroom could use an upgrade, but the shower was hot.

What a nice hotel! Loved the view from our room. The parking is in front of the hotel and the restaurants/shops are all within walking distance. The breakfast was also really nice.

Great view from the window, clean room, amazing and caring staff, delicious breakfast and lunch box for glacier tours. Once there, we saw it is an LGBT friendly place, which is great and rare to see in a small town in Patagonia.

The facilities in the room seemed a little dated, but that’s a detail. The location is not bad as long as you’re ok walking back up hill for 10-15 mins after your dinner/drink in the city centre.

Our room had great views of the town. The staff were very warm and welcoming, and we enjoyed the included breakfast. A very charming property that’s not right on top of the main drag but a 5 minute walk away.

The bath towels were a bit stiff and small.

Excellent service from the staff. Breakfast is warm and comforting. Location is very convenient around main street and services. Would definitely come back!!!