But, based on my pre arrival conversation, with a live Divi Resort staff person, knowing from previous experience how you are treated at checkin if the system indicates you booked with a third party, my conversation expressing my desired outcome did not happen. I was supposed to be on the 3rd floor, ocean view and was told I had an all inclusive. My fault was not getting the name of Divi staff person I was talking to. It was my honeymoon and husband’s birthday. I just didn’t want to expend the energy to explain or try to prove my point. Aruba is a happy Island, I chose to be happy, despite the minor inconvenience. Beautiful, clean, convenient, perfect weather, great food, and wonderful, polite staff & service. Why waste time and energy to change this karma. 😊

Even though Christmas week is one of the busiest of the year, the resort never seemed crowded. All the employees were extremely friendly.

- People claiming beach and pool chairs by leaving towels on them, and not using the chairs for hours. - When opting out of the all-inclusive option, some restaurants and bars require you to purchase food and drinks in advance by buying tickets at the front desk. Drink choices (beer/wine or mixed drinks) need to be determined before dinner.

Luxury Hotel with pampering amenities. The staff from Concierge to Grounds Crew were pleasant, courteous and professional. The shuttles were many and often. The operators were sociable and knowledgeable about the Island.

The only suggestion to make the Resort "better" would be to add items to their menus. If you're there longer than 4 days the menus choices repeat.

Really loved the pools available, proximity to the beach, sports center right there and the rooms were pretty nice. We were a family of 4 with two teenage kids and the studio suite suited us very well. Didn't feel small as there is so

The AC wasn't the best. If you like to be in the city - this is a bit away from the city and you will need a taxi or car to get there.

Everyone was very nice and welcoming. The staff was so helpful. We felt very safe. We loved the location to the beach and pool very convenient. Erwin at the front door was so helpful and funny. We absolutely loved our stay and would definitely come back again

Attraction from beach to swimming pools

There is no compliment, coffee, bottlw water or soda in thr room or even at the reception area. Not all the staff know the facilities - especially room bldg. the building numbering are confusing

Had a golf cart shuttle to other Divi hotels and casino

Advertising driving range for golfers and it was not available and no substitute for it!

Tennis, snorkel gear, golf, access to other divi resorts, hot tub jacuzzi and easy access to the beach and the lovely shuttle service

Golf should come free with the booking

The resort is spotlessly clean, appears to be newly renovated. The pools are very nice and clean. The staff are very friendly helpful and accommodating. The resort was lovely but not crowded. Several do I g options on the property. Daily 2 for One happy hours on a rotating basis. The resort is very large but they have shuttles that transport you too different areas of the resort with little to no eating times.

It really was very beautiful.

Location and the beach!!! Edwin and fry was absolutely amazing.

Cocktails need to be better Front staff need to be kinder and understand patients is a must.