We needed accommodation in a very specific location at the last minute during the busy Christmas-New Year season, and Marcel Towers came to the rescue. They were incredibly accommodating of our late arrival, which we really appreciated. The view was wonderful, and the location was excellent. The staff were attentive and followed up to ensure everything was clear, which gave us confidence and peace of mind during an otherwise hectic holiday. While the accommodation was modest, it was affordable and perfect for our needs. We were so grateful for the balance of comfort, affordability, and great service Marcel Towers provided.

If we could have split the double bed into two singles, that would have been amazing. However, we were fine with the setup as it was.

The attention to detail like hooks in the bathroom and a box of tissues - really appreciated the little things (would just add enough face cloths for the number of guests). Location was tops! Step outside onto the waterfront walk. Great birdwatching. Beautiful backdrop of the rainforest. Beds were very comfy. Everything was very clean, kitchen well setup. Liked the stairwell library aesthetics!

The stairs were a bummer for carrying luggage up to the top level, but they were well lit, and thank you sooo much to staff who offered to help carry our bigger pieces of luggage, made a big difference!

Location is perfect. Walk to town or tavern, food is really good at the tavern. Morning walk is good on the flat areas toward the V Wall. People are very friendly and helpful. Had a really nice stay at Marcel Towers, staff were very friendly and accommodating. Location is central to everything. I have booked again for a stint over Christmas with our family. Everything was great, we will be back.

I didn't find any negatives during this stay, unit is modern, facilities are up to date, parking is easy, you are close to everything, we were very happy to stay here.

Our apartment was very clean and the bed was comfortable. Well equipped kitchen, including an airfryer and dishwasher. Great location and walking distance to cafes and restaurants. The location is directly across from the water for fishing or water activities, and reverse cycle air-conditioning kept the unit a comfortable temperature. The view from our apartment at the front was amazing!

There was no sun on our balcony during our stay, but I guess that was due to being mid winter. Would have been a lovely spot to sit out there for a coffee or cheese and biscuits if it had been a bit warmer..

The staff are always so welcoming and friendly. The position on the water with views is amazing and being able to use the boats, watercraft and snorkelling gear is a bonus. Everything you could want is there or within walking distance.

I can never get Netflix to work, the controller wasn’t great and couldn’t get the volume to turn down. The apartments on the higher floors are much better for smart TVs. The ones below only have free to air. But this is obviously a minor issue and I read my book to wind down before bed instead.

There wasn’t a breakfast on offer. I always take mine though whenever I’m away.

It wasn’t the fault of the staff at all but booking.com had told me the unit was on the ground floor and it clearly wasn’t. When I arrived a staff member carried my bags up for me. My knees gets very sore when I walk up or down stairs. When I booked the unit I I asked that if the unit block didn’t have a lift I wanted a room on the ground floor. This isn’t good enough and booking.com have done the wrong there here.it will be difficult to trust them in the future. Michele.

The location was absolutely beautiful, offering breathtaking ocean views that made the experience truly special. The accommodations were incredibly comfortable, with plenty of facilities that catered to all our needs, including a full kitchen, which was a big plus. Everything was spotless, reflecting the attention to detail in cleanliness. The staff were lovely—friendly, welcoming, and always ready to assist. Overall, it was a perfect getaway spot, and I can’t wait to return. Highly recommend!

The location, location, location, my goodness what of you we will ride in the front on the top floor. Staff were very welcoming place was clean although a little dated but as I said, location, location, location, the view was spectacular.

three floors carrying up the stairs I was not very popular with my friends when we got up to the top, but when they saw the view, I was redeemed. I wondered why there was an elevator but all good good exercise, right

Made a booking on the day after needing an overnight rest on our way to the Sunshine Coast. Julie called to see what time we would be checking in as the office was closing and she wanted to make sure we would be able to access our apartment. She gave great directions and we had no issues when we arrived. The apartment was spotless, the beds extremely comfortable and the kitchen well equipped. The location is spectacular, right on the river with sweeping views over the river out towards the ocean. Easy walking distance to the Surf Club and a delightful Cafe on the water. Outstanding value for money.

Nothing

I asked for a unit on a lower floor, which we got when we checked in on 4th May but on 10th May we had to go to the second floor, a lot of steps for a 73 year old with heavy bags. I will make sure next time I ask for the same unit on the lower floor. That first unit had a better shower and kitchen appointments but the higher unit had carpet throughout. Both were comfortable and the view is amazing.

Walking up 4 flights of stairs on our second stay.