Very close to everything

Very small room for two people, have stayed other places that are cheaper and bigger

It’s right in the middle of Airlie, close to everything and right across from the public lagoon pool. We expected something worse as the reviews of this place are quite bad and yes the room is a bit small but definitely manageable for two people. Other than that, beds were comfy, room was clean and smelled really nice, the sound system is amazing for tv and connecting your phone. Movie selection is awesome and there’s room service once a day. It’s definitely not as noisy as you‘d think, we were facing the ocean which is the better choice I‘d say. No road noise or restaurant noise. Loved it!!

The room was facing the ocean which was nice but also a big carpark underneath and the garbage truck/delivery trucks come EVERY morning around 6-7am and stick around for 5-20 minutes for some reason. Sometimes even more than just one. They’re that loud we woke up every morning to them and got really annoyed when they just sat there with the truck running. Super loud, no sleep ins.

I like that Heart Hotel is centrally located, right in the center of Airlie Beach and there are restaurants, cafes and shops nearby, very accessible to everything. The room is quite small, but it is comfortable and clean. On our first day, we were awakened by a load machine noise at 6am and could not get back to sleep as it lasted for a while, but our second day was nice and quiet. Friendly and accommodating staff

nothing much, just that machine noise at 6am on our first day.

the room was clean and comfortable just quite small my only issue was the TV remote didn't work and no Netflix or Foxtel they did replace it and the second one again didn't work correctly it then turned the TV on but wouldn't do anything else I am sure the staff would have tried to fix the issue but Didn't bother again we were there and it was very wet so we did spend a little bit of time in our room The location is in the very center of town but with the double glazing the room was very quite

TV could have worked LOL

The location is perfect, central to all parts of Airlie Beach. Amazingly enough, we accidentally booked on schoolies and the double door sound proofing worked, we could hear a small hum of music from the event but nothing to keep us awake. Very surprised!

The window shelf could be cleaned as it has mould, and the shower head in Room 212 does need a clean. But overall the room is well presented.

Reception was beautiful and cold when we arrived! was greeted my Alison who was warm and friendly. Incredible location.

Take note, if you stay over the weekend you can hear loud music from the pubs a crossed the road. we in room 108 (water facing) and could still hear the music and we weren’t facing the main road or pubs. the rooms look so much bigger online. very small. a little more detailing could have been done when it comes to dusting. lots of dust build-up on the blinds between bed/bathroom. glass windows could have been cleaner. lots of black dirt build-up on window ledge on the balcony. there was a sign out the front of the hotel advertising staff. Maybe the hotel is a little staff and looking for housekeepers. If I didn’t have a job, I would love to apply for a job here and get this hotel super clean as I’ve worked in housekeeping in 5 star resorts!

Great central location, comfortable compact rooms, ideal for short stays. Staff welcoming, friendly and professional.

Not a great issue, we were travelling on motorbike and Parking was council car park behind hotel , paid $10 for full 24hrs. Which was well priced. Cameras for security. Due to hotels central location can understand parking a premium.

Straight when I walked in it smelt amazing, everything is so clean and in the room there was shampoo, conditioner, body wash, body lotion and even a small sample of a lip balm. It also has heaps of other things! Will definitely be staying again. Beds were also so comfortable

There wasn’t much I didn’t like, but I guess the room was very small (looked smaller and different to the picture).

Perfect location. Close walking distance to marinas, beach, lagoon, shops, restaurants and bars.

Was surprised how small our room was. Next time we’ll book a larger room. The carpet in the common areas could do with replacing. Very dirty. Staff at reception & housekeeping were very helpful and friendly.

We selected a Designer Queen room with Water Aspect. The property is located in the heart of town, close to the beach and large lagoon system. Attached to the hotel building is The Deck restaurant which serves delicious meals. The room furnishing were clean and neat, with large bathroom ensuite. A balcony provided lovely views of the park, lagoon and ocean waters. complementary WiFi was provided.

The wardrobe was quite small, and orientated across the doorway, so the you had to sort through hanging clothes to find which outfit you were looking for. The other thing was the complete lack of drawers to place small clothing etc. There were some shelves above the hanging space in the wardrobe, but unreachable for my wife.