The room was fantastic, and the staff had take the time to put on the air conditioning and balcony spa ready for our arrival. The room was extremely clean, had plenty of towels, a well stocked kitchen, and even a small complementary cheese platter waiting for us in the fridge. Absolutely outstanding. The views are amazing, and there is a great mix of undercover and full sun spaces on the balcony which worked brilliantly as we had one quite rainy day. Arriving outside of the office hours was no problem, the staff had messaged and provided clear instructions.

The hill to the property isn't great, but this is clearly called out and we were aware before booking so was not a surprise. The walk down the hill is not bad at all, though the walk up wasn't great, and while all of the taxis will take you up the hill for less than $10, there are times that taxis are not available. We hired a car to explore the area for the last couple of days, and this made things much easier. A small thing, but a number of the documents and signs mention a sauna, but it doesn't seem to exist anymore.

Spacious apartment with jacuzzi bath. Lovely balcony to watch sunset. We found washing machine very helpful with sachets of washing powder provided. The swimming pool area has fabulous views. We found staff very helpful. They also left a welcome cheese plate for us on arrival which was much appreciated.

The location is very close to the town centre but the property is located at the top of a steep hill. The views are worth it but you really do need a car - the walk up is not for the faint hearted!

The apartment was lovely and spacious. The pool area was amazing. The walk to the town was only a short walk, you would need to get a taxi back as it is up a big hill which was a struggle in the heat. It did not bother us as taxis were cheap and they could bring you to the door. Taxi drivers did mention pinnacles was the only drive way in that area they were allowed to drive into. I will be staying here again when visiting Airlie beach. It was lovely and peaceful which was what we were looking for.

Clean, safe and quiet. Close to the town. Woolworth is only several hundreds away. There are some restaurants and bars too. During the stay, we were very unlucky to have typhoon. Have to stay in hotel for whole 2days and store some food. The location brings lots of convenience.

As room service is not a daily biases service, there are some back up towels, blanket and toilet papers in the room which is very considerate. But there’s no napkins( to wipe mouth and hands). We went to reception and being told they don’t supply napkins. I personally think it’s bizarre. Why not put a small box on table? If it’s empty by the guests, they need to pay for more. Is this Sounds more reasonable? After all, napkins is a very basic requirement. And there are some guests brings alcohol to the swimming pools. I think it’s on the prohibited list, isn’t it?

This was a great place to stay in Airlie Beach. It's set up on a hill with lovely views over the seafront. An easy walk down to the main strip, but a harder walk back! The apartment had everything we needed, including a spa bath and washing machine, and the resort had a swimming pool and gym. Reception staff were friendly and helpful

Only the weather.... we had three days with no sun, apart from the sunset on our arrival! cloudy every day! But we'd stay at Pinnacles again, no probs...

We are a family of 4 , stayed in a 2BR apartment Positive - clean - spacious - comfortable - nice views. - heated pool

The steep hill! There was an uphill climb to get to the reception and further uphill climb from the reception to the apartment… definitely made us double think the number of times we left the apartment ! Staff - didn’t really see anyone apart from check in and check out. They were not rude but could be warmer when receiving guests.

Beautiful apartment with amazing view. Infinity pool is superb. Love all the thoughtful touches such as complimentary cheese, dip and crackers, beverages, and lavender spray for your pillow! Hosts are helpful and friendly. Rooms are lovely

It’s a very steep hill and driveway but that is why the view is so fantastic. You can be transported up the driveway by golf buggy though

The staff were amazing. I really.felt welcome. The room was amazing. The view was incredible. Everything you needed was in the room.. The internet was really good. I will.be back.

TV remote was a pain. All of the main TV functions worked from the lounge chair, but you had to be close to the TV to change channels and see the TV guide.

Lovely rooms. Lovely pool. Easy walk down to the shops for able-bodied people (during dry season).

Only problem is the walk up the hill to the rooms. I walked back from the shops once, but the rest of the time we took a taxi (as we had our young son).

Excellent facilities, super clean, welcome platter in fridge, good location in terms of the Main Street.

I didn’t realise it was up a fairly steep hill. You could pay a small fee for a taxi so it wasn’t a huge issue just wasn’t ideal.