Pool was great and rooms were very good. Happy and pool cocktails were good. Breakfast meals were very good! Reception staff were very friendly and helpful. Council buses to Airlie were a convenient mode of travel. The dayshift female supervisor around the outdoor dining area was exceptional and very friendly. She was always busy and kept everything running smooth.

The king bed was very hard and uncomfortable to sleep on for both of us. Some bar staff were rude and moody at times on the afternoon shift. At times drinks service was very slow. We felt that the afternoon shift was missing a good supervisor.

The front of house staff were knowledgeable and very helpful. The hotel had a relaxing environment.

We arrived Christmas Eve. It was disappointing that the bar and restaurant were not available on Christmas Day, unless you booked the very expensive buffet lunch ($165). It was upsetting that the majority of families and guests had to seek alternate arrangements for food and beverages on Christmas Day/Eve to eat as the restaurant closed at 3pm. Thank you Red Fish for accommodating the Mantra Club Clientele. This should have been mentioned on your website.

The room was small but very clean and neat and the breakfast was excellent. The staff were welcoming and helpful at all times - particularly Andy, the Maintenance Manager who helped with a problem in the bathroom.

I booked a disabled room and was told that it would not suit a person in a wheelchair. I can walk and use a 4 wheel walker but found the disabled room to be in a very unsuitable site. The path leading up to the room was steep and slippery when wet. The entrance to the room had a small step which didn't help. The part of the shower holding it to the wall was loose which meant that when turned on, the water sprayed everywhere and caused a slipping hazard. This was attended to by Andy who was a great help. The bathroom problem could be overcome by a glass screen as it is not suitable for wheelchairs. The hand rails were excellent.

The room was clean and modern. The first night, our bed configuration was incorrect, and housekeeping was unavailable to split the bed, but they did it the next morning. Loved the Sea View. Staff were very friendly and helpful. The restaurant staff were very attentive and happy to give advise re local attractions etc.

Buffet breakfast was mostly good. However, the pastries were soggy and inedible mostly. Would have been good to have options re Eggs instead of just scrambled. We only had dinner there once as the menu was a little lacklustre but is fine for young families. TV & Fan were both a little tricky to use but once you master it it's fine. No cable offered but you can cast from your device.

The property was great. Our room was clean and modern and so quiet. We had breakfast included which was well worth it, the buffet had so much variety! They have a cold water dispenser as well which is handy with the hot weather. The pool is open late too for night swims. All the staff were helpful and friendly from front office; to bar staff and maintenance staff. We enjoyed spending time in the bar during happy hour. It had a relaxing vibe. I had called ahead to let them know we were celebrating our engagement and they left us a lovely card and some chocolates. We were so touched!

Sooo much to say about this incredible hotel! The staff /rooms/food/ bar were absolutely amazing. Honestly could not recommend enough. Super easy to get in and out of town, can either do the lovely 27min coastal walk or use button at reception for taxis, which come within minutes and very cheap to get into the centre (takes 5 mins max drive) Lovely cocktails/ lunch / dinner. Was a solo traveller (woman of 29 years old) and felt incredibly safe every day and at night time. Lovely rooms with smart TV if you want to chill whilst it’s peak sun. Just generally couldn’t recommend enough. Thank you !

Really lovely welcoming staff. Was served multiple times by a friendly/ kind Mexican woman who just generally brightened by day every time I ordered.

We loved the fabulous magnetic personality of Jude & Yazzy. Two bright stars who had time for everyone and anyone. They were professional, informative & loads of fun, all the while remaining focused on their jobs. Hannah was also a stand-out. Doing the job of multiple people during our dining experience, she was graceful, unflustered, and did the lot with a beautiful smile on her face. The cleaners were so lovely too,. It's the personal people approach that we loved at the Mantra Club Croc. Nothing is more welcoming than beautiful staff.

The pictures on the wall in our room. Such a gorgeous reef & islands abound, yet unrelated and dull photos were the choice for this room. There was no dustpan or broom in the rooms, which would have been nice to sweep the floor from our days outing.

Very nice comfy room. Great pool for relaxing and you can have a drink dropped down to your pool chair. The breakfast was very good. There is a small mall close by to pick up basics. There is a bus stop in front of the hotelto get to town, the bus comes every 30 minutes, takes 6 minutes to town amd only costs 50c.

Coming from Europe we were caught off-guard we couldn't get a drink after 8.30 and there was nowhere close by either at that time. The location is a bit far from town, it's 30 minutes walk without a footpath along the road.

I have stayed here numerous times since the early 90's and have always found it to be comfortable and inviting with wonderful staff and ambience.

The breakfasts were substandard ( runny scrambled eggs/ overcooked hash browns that tasted like cardboard ) and management of breakfast was badly handled. We ate at the 9am session and found many food items had run out and took about 15 minutes to be topped up whereas other items such as party pies weren't topped up at all. I then went to get coffee and tea for my wife and myself at which point the coffee pot had run out, the tea bags had run out, the full cream milk had run out and there was no sugar, and after I had mentioned each of these items to a staff member he seemed to have been flustered and slightly irritated with me.. I love staying at this resort but the breakfast was the worst I have experienced

Fantastic facilities, staff were so helpful and friendly and the room and bed was nice and comfortable. Loved the cocktails by the pool and buffet breakfast every morning. Would definitely stay again and highly recommend to others!

Spa could have been warmer for the cooler month that we stayed. Outdoor furniture on the balcony was very minimal (one chair). Would have been great to have more furniture on the balcony like a table and chairs to enjoy it. Otherwise, it wasn't really worth the extra money to upgrade to a balcony room, so I would just get a resort room on the next stay.