The room was very comfortable, I loved how practical it was. Lots of little details that really made my stay easier that aren't often included in hotel rooms - like the little hotplates, lots of pots/pans/plates/cups etc, dishwashing liquid, washing line in the bathroom, airer on the balcony etc. And the facilities in the hotel itself, the laundry and rubbish chute especially were very handy! All the staff I met were very friendly. Great location to look out across the water to Bribie, and super easy walk to the nearby shops which include all the essentials (grocers, chemist, liquor store etc).

I did get a bit frustrated at the lifts. I understand that these are not something that can be fixed/updated easily, but with only two lifts they're very slow, and I found that as they're quite small I would often wait ages for it to arrive at my floor only for it to already be full anyway and need to wait for the next one. My only other complaint is I had a love hate relationship with the parking. The undercover parking didn't have space at any point during my stay, and the rows end in dead ends, so I'd need to do awkward 3 or 4 point turns to get back out which was especially difficult when other cars had come in behind me and also got stuck. On the upside it was great having plenty of overflow parking though it's not under cover.

- Amazing facilities! For such an affordable price, I have never stayed in such a nice hotel before. (We booked a one bedroom little studio apartment for a few nights): - Massive bathroom that was spotless and absolutely stunning. - Decent kitchenette with all the necessities (but very few equipment, just your simple pots and plates/bowls, cups and utensils. Can’t remember finding any pans) - Great lounge and balcony area - AMAZING bedroom, spacious with lots of natural light and blackout curtains. And the most comfortable hotel bet I’ve ever used. - For the price we got a beautiful view of the water and island outside. - Not many staff but they were very friendly, even had complimentary drinks when you book! - Amazing pool and spa outside with a super fun slide!! 10/10 recommend!! Especially for families and older generations. This is also great for young adults but is a good 10 minutes from the surf, super quiet, and lots of old people around so if you are looking for a more energetic environment this might not be for you.

- Lifts were insanely slow and only one worked. Would take up to 5 minutes for the lift to reach us and another few just to travel to each floor if multiple people were in the lift at once. - Parking was a NIGHTMARE!!! For how many apartments they have, the car park underneath can’t even hold 1/3 and is a free for all. Once you drive in it’s almost impossible to easily turn around to leave and the spots are tiny. We ended up parking on the street outside and had to walk, but it wasn’t far. - Not necessarily something wrong with the property, but LOTSSS of older people. We are a young couple under 20 and just felt a little out of place haha. Again, nothing wrong with that but if you are younger and looking at this property just keep it in mind :)

It's always a lovely stay; a beautiful location and lovely staff. The rooms we've had have been clean and well-provisioned for basic cooking. The view is always wonderful, and the Thai food from the attached restaurant was great.

It really is time for the Ramada to update for genuine comfort. King beds would be nice, and we definitely had a very uncomfortable sofa (a sofa bed is rarely comfy), one it was difficult not to slip off. Nowadays, most visitors are used to having recliners and comfort in their own homes, so having a bad sofa with no footrest in sight - in the evenings or when its pouring rain outside - is a genuine let down. This comment screams First World Problem, we know, but the accommodation isn't cheap, and a little more comfort would provide value for money. We stayed at a Sebel hotel last month, and it definitely trumped the Ramada.

We were on the 9th floor and had fantastic views of Caloundra but mainly the waterfront looking out past the tip of Bribie Island to Moreton Bay. Our patio was very private and very quiet, though there was workmen working on the beachside footpaths but that was only during the day an I'm sure when their finished it will be much quieter. The location was central to quite a few cafes and restaurants of all varieties, all within walking distance. We had a Studio Room and it was small but there was only two of us and we would go out for Breakfast Lunch and Dinner anyway. They had a small stove, fridge plates glasses and cutlery etc. It also had a spa but it was very small for only One and they had a lovely range of soap and skin lotion available which were full bottles , not sample size!

The room totally needs a reno, as the bench tops were ruined by many years of use and the very small kitchen area which when we were making coffee and teas it was almost over the sink!, However everything in the room was well kept and nice to sit in and on. Comfortable bed but we had issues with the pillows, but I think, that it just did not suit us and not what we were used to, they seemed like they were new. Overall not too bad! Also we were not expecting a greeting to tell us about the properties and holiday club that they have. But that didn't change the way we felt about the Hotel as we received a bottle of wine for attending.

It was a great location , lovely water views. The restaurant in the complex was great and there is also a lot of restaurants and cafes in close walking distance. The pool was lovely and the massages we had with Anne were great , very relaxing. Great facilities, everything we needed.

The only thing I was disappointed with was that there was no separate shower, only a shower over the spa. My husband has recently had a hip replacement operation so this made showering a bit difficult but we managed. I think this might be something that could be added in their room descriptions.

The hotel is well positioned close to the beach and a nice array of shops and amenities. There are great views on offer and the staff are friendly and helpful. Bedding is comfortable and the room was clean and available for early check-in which was convenient. Pool is nice and clean, gym and steam room were decent as was games room.

The Ramada is looking old and outdated and needs a major refurb to bring it up to its rightful standard. No elevator security nowadays is unheard of and the rooms need new lighting and appointments. The biggest disappointment was the TV, especially the cable channels which offered poor picture quality and almost inaudible sound. Despite complaining about this, it was unable to be rectified. One of my motivations for booking this accommodation in preference to other options, was the booking agent's assurances regarding the cable channels. For the price I paid I expected more. The swimming pool has a warm water spa but no massaging jets, which it really needs.

Wonderful location with stunning ocean views.

On arrival we were faced with a time share agent in the Lobby. Even thought there is a time and place for timeshare it should not be part of your check in requirements. Apart from this we had a wonderful stay

The resort is super clean and the rooms surprisingly big! The beds are very comfy. Great location, close to cafes and IGA. The sunset views are superb! The resort offers good facilities, including a small games room and pool and a tennis court.

The swimming pool is a lot smaller than it looks in the photos. We stayed during off peak period and while there were enough sunbeds, the pool itself was crowded with a couple of young families and their kids. Wish more hotels offered a separate kids pool so child free adults can enjoy the facilities also.

The view from the room was excellent, we had a great view of the beach and Bribie Island. The apartment was perfect for the week and just us two. The view of the Glasshouse Mountains from the front door was also pretty spectacular. It is located close to some great places to eat, we really like Cafe 89 for a drink with a view of the sea. It is also just a few minutes away from the busier areas of Caloundra and Kings Beach.

The pool was slightly smaller than the pictures show. The activities could be included in the price you pay, which they are not unless you sign up for the club Wyndham.

The location, aspect and presentation of the place was very good, and it was a very pleasant and relaxing place to stay. Our stay was only overnight, but it was a very comfortable, clean and safe place to stay.

You've probably already had this answer, but as a lot of your clients are older and in their retirement years, we found the step into the spa/shower was extremely difficult to negotiate and it was very real tripping/injury hazard. I know there is nothing that can be done, but I could see how this may cause people to not rebook future visits , because of this. Also as our stay was short, some of the staff members seemed to devalue our presence their, and it was a bit obvious and off putting. This probably won't put us off staying there again.