The staff were amazing, so friendly and helpful. One of the lovely receptionists recommended Burleigh Head to me, and it was stunning! They helped me check in a bit early and gave me a free drinks token to use in the bar while I waited. It's so close to the beach, tram and bars or restaurants. The pool area is gorgeous. The pancakes from the cafe were delicious. The bed is the most comfortable thing I've ever slept in! The room was spotless, very spacious, lovely balcony. It was peaceful to sleep. You can hire a bike for free. Small gym with decent amount of equipment. Everything was perfect!! The staff were working over Christmas and delivered high quality service! Thank you QT - would book again in a heartbeat! Best hotel.

Good location. Decent room size. Some staff are friendly and helpful.

The hotel is a bit tacky. Things look nice and quirky but don’t work very well, for example, you get Missoni home bath robe which is luxurious but shows screen is a tad too narrow and water goes everywhere after a shower. Sink is too small, and again water splashes everywhere. To request for simple housekeeping items like extra towel (because the bathroom floor is wet!) has to be done on the tablet in the room and it doesn’t get delivered until housekeeping is done the next day. They don’t replenish the tea bags in the room u less requested. It is also the first time that I had to stay in line to get to the cafe for breakfast even though I booked it with the room. The systemic place slows down everything. Had high hopes with the hotel but all these little things was a bit of a let down.

Loved how clean the property and room was. All staff were super friendly. The buffet was great with heaps of options. Room service was fast and great food options. Kevin Murphy products and Dyson added a really nice touch. Loved the beer garden and pool area.

I don’t like that QT is cashless. The gym was extremely small and was difficult to get a workout in with high demand. Pool chairs limited and highly sought out making it difficult to get a seat! Paid extra for parking car at premises, I think it would be nice if this was included .

I love this hotel!!! The staff are so friendly, the rooms are huge with amazing views! We stayed in the city view king and it had a lovely view of the river. I’ve stayed in about 40 hotels in the last 3 months and this hotel has the best mini bar out there! This room was way better then the Hilton down the road. The gym was also fab! Love the spinning bike!

The only reason it didn’t get a 10 was because the pool area just isn’t big enough. We tried to use the pool 3 times but unless you get there before the sun comes out, you won’t find a lounger. It still wouldn’t stop me returning because everything else is amazing and you have the best beach 5 mins walk from your room.

Great styling. Good mix of food. Fab to have a cafe for breakfast take-away with healthy food like smoothies and acai bowls. Dyson hairdryer was excellent. Nespresso machine was great.

The sink. It is very poorly designed and should be replaced. You cannot fit you face over the bowl as the spout sticks out too much and the sink is tucked into the wall too much. If you wash your face or even your hands water ends up on the floor and on your clothes. The lack of door for the shower also means too much water ends up on the floor and the foot towel gets drenched. A spare foot towel should be given to every room so that there is always a dry one available for the next person after a shower. A couple of complimentary cookies would have been nice with the Nespresso coffee.

From the moment we pulled into the driveway with the friendly Valet to the moment we went and checked in by one of the nicest young men I have encountered in hospitality, then all the nice staff and facilities whilst we were there . The whole stay was an absolute pleasure. We had made a mistake by booking the wrong date at another motel and by chance I thought I would try the QT. To say it was a blessing was an understatement. We went from feeling disheartened to being treated with such care. I can not thank all of the team at the QT Gold Coast enough for giving us such a wonderful weekend full of happy memories.

The staff was amazing! Super friendly and kind. Anything we needed they helped us with. It was my son’s birthday and I was blowing up balloons and one of the staff offered to have them filled for me without being asked. They made our stay so wonderful. The pool was incredible and the spa pool was heaven. We spent our sunny days between the beach and the pools. Such a great location. It was a short stroll from the beach. The rooms were spacious and stocked with everything we needed. It was so clean. We had a room with an ocean view and it was incredible. Loved the room service. It came in a neat box and the food was so good. Loved the robes! Loved the Dyson hairdryer! Loved everything about the hotel. Thank you to the beautiful staff at this hotel. You really made it a great holiday.

The location was great for the Gold Coast Marathon. Close to two tram stations and the beach. Within walking distance to Surfers Paradise precinct. The hotel itself is very modern, nicely renovated and offers a range of good food options. Room service was very fast and of great quality, pricing was very reasonable.

Minor issue - great renovation, but windows seem to have been forgotten. Some double glazing would have made the difference to making this a truly upmarket location. While there are many food options around, they don't match the quality of the hotel. We found some decent coffee shops though and in-house dining was of good quality.

The staff were so lovely and nothing was too much for them . We got a very warm welcome and the team were so kind to us , a big tribute to the staff . The cleaners made our beds daily and placed the kids teddies on there which made their day , its the smallest things that mean so much when you are holidaying. I would definitely return as we loved our stay . A special thank you to Robert on the desk ( I think that was his name ) , as we had a stressful time getting there ) and nothing was too much trouble Thanks so much:)

It was mums birthday so I asked to check in a little early. It wasn’t a problem, they called when the room was ready. There was a bottle of wine and a birthday card from the hotel on the table for mum. High tea was amazing they really went all out to create a beautiful menu lactose free for mum, the chef personally came and saw mum to explain what everything was and how it was prepared. Dinner was great, selection was way better than I was expected, staff were super helpful.

Hair in mums dinner, dealt with by the staff very quickly. The breakfast staff were not interested in explaining anything to mum at all. Breakfast was $50 which didn’t include coffee for lactose intolerant people. No aircon in the elevator to the basement, mum almost passed out a few times going in that one.