Re: Thank you for staying at Red Star Palm Beach, Palm Beach 13FF010267 Thanks I will write a review when I’m home but please know that I was very impressed with your staff member Korn. Gosh what a warm welcome and nothing was ever too much trouble. He is a real asset to your company, particularly after your unprofessional response to my request for an early check in. I told him about that and his efforts to make me feel better about your motel saved the day ( and a poor review) I’ve been travelling for years and stayed in some fo the best hotels on the world and Korn stands out as one of the best hotel staff members I have come across. Kind Regards Candi Kelly

Was clean, and beds were comfy. Liked the PowerPoints with usb-A and usb-c charging capabilities. Shower had the most massive shower head in it - nice :) A great park is across the road as well as the beach. A Coles was close by which made it easy to get stuff for microwave meals. Car parking was tight but fine for our Pajero. Was great to have undercover parking off the street.

There was only 2 stools in the room when there was 4 of us staying there. Other than that minor inconvenience, it was fine. Stairs weren’t an issue for us.

Lovely and welcoming reception. Freshly and tastefully renovated rooms. Modern, clean bathroom with both overhead rain and removable shower heads. Excellent water pressure and temperature in the shower. Quiet and private location. Bright and welcoming lighting. Comfortable, modern decor. Incredibly comfortable chair. Amazing bed and pillows, felt like sleeping on a cloud.

The exterior looks dated compared to the renovated rooms. Chair had some visible stains. No beach view.

Staff is friendly and very welcoming. Room is of expectations. Our room runs out of shampoo and got replenished very quickly. Also helped resolving technical issues on TV to keep our kiddos happy. Great location very close to the beach and playground. Wish we stayed one more night to explore the area a bit more.

Kitchen cleanliness can be improved as the cooking stove is oily. Being close to the main road it can be little noisy at night but we were ok.

It was as vibrant and sleek as the photo I thought for sure that's photo shopped to look cleaner I'm telling you NO it's not was every bit as exciting as the photo! Clean an modern a true reason you never judge a book by its cover walking up I thought ohh no! But walk into the room and bang SUPER WOW!!!!!!

To be totally honest I can't pick anything beach over the road public transport fairly quiet for a main road what's not to like?.

The layout of the apartment was great. Comfortable beds and couch. Very close to the beach. Well appointed with everything you need for a beach holiday.

The road noise was loud but ear plugs fixed that. The mattress protector was very stained which I only saw after taking the sheets off at the end of our stay. Made me feel a bit yukky!

Location is great, very close to the beach and to different cafes, grocery stores, etc. The apartment seems to be recently renovated, was very clean and had everything we needed, lots of space.

Could hear the noise from the street outside, but nothing major. Shower floor is VERY slippery, people need to be very careful with that. The TV and the couch are too far apart.

It was great value for money, staff are friendly and there was parking, room was clean, shower was excellent.

It was just a bit noisy (street noise) and the TV wasn't working properly. I also didn't realise it was on the NSW end of the GC, pretty far from Surfers. These are all pretty trivial though and it wouldn't deter me from staying here again.

Place was great with everything close by drive or walking

Cleaning items could be stocked such as toilet paper, laundry detergent or pods so we werent constantly asking for towels and could wash our clothes as we did have a washing machine. I would also suggest a broom to be kept in the kitchen to help with quick clean ups. The floors also needed a proper vacuum and mop when we arrived. Overall was a great stay and loved the decor

I was pleasantly surprised by a very spacious modern room with roomy balcony. The bed was comfy, the shower was roomy (enough for 2 people), Most of all I liked the SPACE.

There isn't a lift which didn't bother me but would be difficult for older less mobile guests I'm sure.