The apartment was spacious, had all the amenities, secure car parking, 5 minutes drive from the city, local dining & bar facilities within a 5 minute walk as well as a cinema. Re below, when we did approach reception on these matters they were addressed that day and were very friendly.

Its the small things - the coffee/tea/sugar containers were empty on arrival and weren't replenished until we asked (we arrived on a Saturday afternoon and the reception wasn't staffed until Monday. The TV was very small, not that we were in the room that much but it didn't suit the apartment size. Parking was not dedicated it was first in, having said that there was always enough space whilst we were there. Had to ask for a towel change we were there for 9 days

the check in process is easy. The 2 bedroom apartment is great, has a washing machine and a full fridge and kitchen, which is handy for our large family attending sporting events and needing easy ways to feed the tribe. We love the secure parking and under cover garage. Walking distance to the football stadium, and its a fun walk there too with all the locals making their way to the game. Scooters are available for quick trips into the city centre. Eateries are a short walk across the car park. A cute coffee shop across the road which made really nice coffee for the early morning start.

The beds are starting to become springy and uncomfortable. We have stayed here a lot and I noticed the beds are failing this time around. Need new mattresses! The pool area is very poorly maintained and honestly is a waste of space. not good for families or larger groups (the pool) The hallways and stairs need a good clean, we were met with a bad smell leaving our room everyday.

the staff are friendly, the place is nice and clean. and great location

Stayed here twice. first time room was nice and comfortable but WiFi was poor. Second time we got an apartment on the top floor with amazing view and patio, kitchen, great bedroom. location near river walks, restaurants, and a special treat of watching the flying foxes ( bats) fly u river at sundown Also had a late flight and staff let us check out Very late. This was exceptionally nice of them and greatly appreciated. Great staff

WiFi in first room was poor but in second room was great

The reception and customer service were incredibly accommodating, swiftly resolving any issues that arose. The one-room apartment was fantastic, and the location was extremely convenient.

The only downside was the subpar internet connection, which made simple tasks like searching on Google Maps a time-consuming process.

Q Resort was great. Only .9km from Cowboys League Club and walking distance to the stadium. I was travelling with a friend that uses a mobility scooter, very easy access for her scooter with the handicap park directly out front of reception.

It said free Foxtel, however, there was no Foxtel at all. No HDMI cable or remote.

The staff was very, very friendly and welcoming. The apartment itself was very clean and spacious. The view from the apartment was gorgeous, overlooking the river and could see the new cowboys stadium. Will definitely stay here again when I return to Townsville.

Nothing....... Only that I didn't stay long enough to enjoy the room.

Excellent location in the heart of the city with amenities and restaurants nearby

A bit noisy through the night. There was a blackout during my stay, and a possible burglary of one of the nearby businesses on another night. Police sirens can be heard throughout the night

Location was very convenient, great size unit, it was wonderful to have good kitchen and laundry facilities.

I was staying with a very active two year old, so not being able to lock the screen door onto the balcony was a concern but only due to the age of my children, usually it wouldn’t be an issue.

The room was amazing, comfortable beds great location close to everything we needed for the purpose of our stay

The only complaint we had was we chose this hotel primarily based on secure underground parking and however multiple times we would find the electric gate wide open through the duration of our stay, likely just a fault with the gate and could be looked into, however still incredible facilities