Beds so comfy, it had a gym and a pool. It was quiet and presentation in reception and communal areas were impressive. Staff were pleasant but not overly friendly. We did really enjoy our stay just a few thing could have made it better.

Our shower needs to be regrouted, staff could have been more happy and upbeat. Rooms when made up weren't restocked with soap, we had no milk for in room coffees. There is no microwave or toaster this would be helpful for families. Pool was cold. Breakfast was just toast or cereal on public holidays, then the cooked breakfast was pretty cold even when we arrived at opening time.

We enjoy the cooked breakfast it is always the same, sausages tomatoes scrambled eggs and sauteed mushrooms. We ask for tomato sauce every time. It is not on every day. Sat yes Sunday no. There was only toast and cereal. The butter ran out, so did the gluten free bread. there were only 3 crusts left. Coffee could be better. We love the hotel, but it is not operating at capacity, the restaurant is not open. Don't think the bar is either unless they have a function. The pool is closed too. I love the restaurant bar and breakfast area it leads to a lovely patio. There are quality furnishings too. But they are running on low staff. Some fruit and Yogurt on the days there is no cooked breakfast would be good. And a cappuccino machine !

No milk in the fridge, no toilet paper in the bathroom. Bathroom light is bright and turns on with a fan. We moved the desk lamp in there. We self cater a bit, Had uber eats,for dinner. I usually take stuff too. We go at least twice a month as our family is in Melbourne. We try and keep our costs down. I have had some good deals there. We got a great deal at the Elizabethan for our next visit, unbeatable really, Will let you know.

I have stayed here a few times before to be closer to a industry workshop I attend bi-annually. I appreciated the upgrade to an exec room. The rooms are always well presented, clean and smell fresh. Linen/towels are amazing. I love the location - a short stroll to Forest Hill Chase. Ample parking on site.

Breakfast is from 7-9am. I missed out on hot items for breakfast on Saturday morning despite arriving at 7.15am as it hadn't been placed out as yet. There was cereals and bread available, so I was able to grab something to eat before needing to head out before 7.45am.

Location was excellent close to family. Bed was comfy as were the chairs. Nice big shower and bathroom facilities were good. Don't know if rooms are soundproof but we did not hear any noise from next door at all but could hear people out in the corridor. Breakfast was adequate.

The air conditioner was not working properly, hardly any cool air coming out at all and it was very warm in the room. Had trouble going to sleep as we had to have the aircon up high just to feel anything and it was noisy and old. Had to set the temperature at 16 degrees and it was still not cold air. When we were checking out I told the lady at reception about the problem with the air conditioner so hopefully it will be checked. In the middle of Summer it is not good to have to stay in a warm room in a hotel!

I received a free room upgrade. The price was good. Received a nice room near reception, no stairs, very comfortable free breakfast included. Free parking on site. Close to the family , forest hills , Easy access to everywhere.will book again

I didn't like having to pay 100 bond as i paid on a debit card. I am a level 3 genius in booking. com. I was told I would get it back on checkout, but was then refused. The woman on reception refused to refund it until the room was clean. They won't get me again. There was no booze or chocolate in the room, and well I don't smash things or steal the towels !

Breakfast is adequate. Cereals, toast and condiments, English style hot breakfast items. The coffee is awful...byo. The hotel is a short walk to Forest Hill shopping centre.

I could hear trolleys being wheeled along the hallway and glasses clanging in the middle of the night/early morning. They may have been setting up for a function or completing room cleans...but was noisy given it was sleep time. Also...I paid using my credit card. They take a $100 bond...fair enough. Everything has been processed via my bank. Today....a week after my stay...I receive a note from Booking,com that the property has contacted them to say my credit card was invalid. Huh?

The staff were amazing, friendly and attentive. Most of the facilities were opened. The rooms are quite clean and have what you need in them, would be good to have a microwave for the rooms too. Breakfast was nice, basic eggs, beans, sausages, mushrooms , juice, tea, toast and cereals

My key card kept cutting out so had to go down twice to get it sorted. But that seemed to be a glitch just. Also I noticed that there was some unusual marks on the duvet.. room 359.. yellow stains. I used the undersheet only Pool is out of service, and the fitness centre is a nice touch however dated.

It was perfectly located for the event we were staying at. The beds were comfy and the the air con during the heat wave was a godsend. It was a good size for two, though the size of the bathroom was surprisingly massive compared to the size of the room.

There was what seemed to be a connective door to another room that was locked. I wasn't sure what the purpose was. I am guessing it is to connect two rooms together for families that might want privacy maybe. It was locked and secure but for those who may be anxious about such a thing, maybe make sure to request another room.

Reasonable price 2 double beds Free breakfast Comfortable beds Good safe location I had wonderful stay with my children .I am happy .

Feedback only ,no complaints at all . Check in process took time, may b staff was new .I drove 9 hrs from adelaide and reached at 8pm and needed fast check in ,however the given card didn't work so came back again at reception ,good to have breakfast before 8am as no one refill the items .Don't expect lavish breakfast.

It is very good value as full breakfast is included. Though not very rich, it's acceptable. The bathroom has a jacuzzi, unfortunately it was out of. order. The gentlemen manning the night shift reception was nice and very helpful as we wanted to charge our EV for the night. He gave us specific directions.

The motel is a little old and the swimming pool was out of order due to a nasty storm a few weeks prior.