Fantastic customer service, no stone left unturned, my children we greeted and treated with respect, and we were instantly informed of all the local things to see in the area while we stayed. Clear expectations regarding visitors and noise in order to respect other customers . Fantastic.

On the day of arrival we received an email re check in to say if we wanted to check in early we needed to advise 24 hour before our arrival otherwise we would be charged per hour if we arrived early. Would have appreciated that email a day or so before, as we did arrive to Geelong earlier than planned however the service and state of the rooms offset any negative feelings about that. :-)

The staff that checked us in and out were super friendly. The room included a microwave, some cutlery and crockery which is always handy and a regular hairdryer (not the small attached to the wall hotel ones) . There was plenty of parking available. Close to shops, fast food and restaurants. The bathrooms have been refreshed and were cleans and inviting, great shower head and water pressure.

The room was fairly plain, but comfortable. No extra feature pillows or throws like in the image. We were not fortunate to get the park view, but I would still stay here again, for a quick easy overnighted the price was great.

Wow this place is super clean, modern and definitely huge value for money. I've stayed in more expensive places in Geelong before but this place (my room was on level 2) in the newer section was definitely worth it. The shower pressure and newer shower was heaven, the bed was super comfortable (I feel asleep so fast) and all the little inclusions was so great, especially for the price. The location was also amazing, across the road from Cole's and 24 hour Kmart, it was so easy and accessible to get everything you need. Will definitely always stay here when I come to Geelong (also the reception couple, were super friendly, welcoming and nice) really felt welcome, thank you so much!

Nothing. Everything was amazing

overall a very pleasant stay. We enjoyed the great view with big floor to ceiling windows - solar heating. Spa a good size for two! Only two issues, which reported to the reception desk on departure - 1) dripping of water from reverse cycle air conditioner over the doorway. 2) the two chairs at the circular table needed to have the `under base' repaired as when we sat on them the upholstered seat sank quite considerably. Not uncomfortable, but disconcerting.

The rooms are very spacious and the King Bed was comfortable. Spare pillows and blanket in the cupboard. Plenty of parking and I love that there's a 24hr Coles across the road. Easy walk up High Street for plenty of other food options and a short walk to the Barwon river, which has great trails along both sides.

The Tap on the sink in the bathroom wasn't attached at all, simply resting on the basin. When you lifted the 'mixer' for water to flow, you lifted the tap out of the basin. An easy fix for a handyman and something that the cleaners should have seen and communicated. Likewise, the 'Rainfall' shower head over the spa bath leaked badly and needs to be replaced. When you put the water on, the water pressure separates the head and a stream of water powers out the side of the shower head, back toward the walls. Again, a new head could be purchased and screwed on to the pipe coming from the roof. The toilet seat was loose too, making it slide when you sit down. These things were frustrating, as they're an easy fix and are actually quite dangerous for an older person or couple.

room

How we were spoken to by one employee on the phone, the morning before. Absolutely short, rude pig of bloke, For a call that lasted all of 30 secs. There No need to talk anyone that way ! This guy is Not suited for customer service ! Leave your Bad day at home, Dont bring it to your work. Completely different to the lady I meet in person, the next morning. She was very polite.

No issues from the check-in. Very comfortable stay and the owners were very helpful, greatly appreciated. Very comfortable stay. Quiet room and comfortable. Love the shower head, you get a good shower. Extended my stay by two nights. Very happy with the facilities and conveniently located. I would definitely stay here again when I am in Geelong.

No need to write anything here as prompted by this question. I have really enjoyed my stay and it exceeded my expectations. Very friendly and helpful hosts. I will stay here next time I am in Geelong. Great value for money. I had looked at the reviews before booking, some negative ones but they seemed unrealistic and unreasonable with their expectations.

Owner was warm and welcoming. Parking was great. Room was lovely and comfortable. Plenty of shops and dinner options very close. Good value. Lots of spare pillows and bedding to choose from. Everything we needed for a comfortable nights stay.

Unfortunately we found the beds uncomfortable. Bottom sheet didn't tuck right in so it crumpled and gathered when we tossed and turned. Not enough room on the window side of the bed. Also had an issue with the shower. It needs to be sealed better around the door. Too much water over the floor after the children's showers.

Room was very comfortable with a lovely view over the park. Laundry available ( $5 charge covers wash and dry). Lift to the room and undercover parking was very welcome. Small shopping centre across the road and numerous eateries within walking distance.

Just be aware 2pm book in is strictly adhered to ($20 per hr charge if you would like early access to your room )

Close to everything and the manager/owner was great and easy to talk to and happy to give us guidance on things to do and places to go.

The only thing I would suggest is a lock for the bathroom door as it feels a bit uncomfortable knowing anyone can just walk in, weather it’s your kids or friends trying to be pranksters, made it very hard to use the bathroom