Victor was very welcoming and the room was nice and clean with bathroom that looked pretty new and renovated. Very convenient location for events at the nearby reception centre.

Probably can't be helped due to proximity to the Princess Hwy but there was a bit of traffic noise which was a tad annoying and you could hear a bit of noise from other rooms but otherwise comfortable.

Great motel run by very friendly staff. Ample parking space, washers and dryers available (not free but not expensive, very convenient and efficient). The family room maximises the space to provide two well sized beds (fits 4 adults comfortably in total). Newly renovated bathroom with lots of space, including storage. Dual aircon/heater was powerful enough to heat the room.

Their rating on here isn't high enough! :)

Victor was great with his customer service from the start till the end! he made sure the stay was comfortable. Beds are cozy and comfortable! The location was great and is close by to many shops/restaurants.

nothing to complain about whatsoever except the next door neighbours that i had were awake all night and didn't adhere to the noise rules for night time.

I had to book accomodation for my wife, daughter, & grandaughter due to a family emergency. After flying down from Qld, the owners organised a bigger room, so they could have a porta-cot in it & still have room to move around. On top of that, they went out & bought a brand new porta cot for our grandaughter AND even supplied them with some soft drink & biscuits. I can't thank the owners enough, as they went about making sure they were comfortable & ok, after their emergency flight. I can't recommend the Mulgrave, highly enough!!

Convenient location and within short walking distance to good breakfast cafe. Large, spacious room with everything you need for a short stay. Good effective aircon system. Reception very friendly. Great value.

Bathroom had a very unpleasant smell. Shower temperature kept changing randomly from hot to cold.

the bed in our room was probably one of the most comfortable beds ive ever slept in. the pillows were perfect for both myself and my partner. it was amazing. the staff were so accommodating as they live on site so checking in past office hours was a breeze and the lady that checked us in was so lovely.

Friendly and helpful staff, Clean room, recently renovated bathroom, very comfortable mattress quiet location and the location suited my reason to visit Mulgrave

A couple of wine glasses would be nice rather than the standard motel glass tumblers.

The staff was wonderful, we checked in late at around 10pm but the host was very welcoming when we arrived and even offered us an extra bed upgrade, which suits us very nicely. I had the queen bedroom and one extra bed. The beds were comfy and the TV even had many channels and Netflix. Overall, a very good experience, would definitely come back here again if there are chances.

Nothing.

The hotel was very nice and the location was just great, near to coffee shops and restaurants, that made our stay even better we didn't need to go far to look for food. Overall, our stay was just great 👍. Victor was just awesome. He is a very nice host.

It’s close to public transport bus stop.

Someone banged on my door 3AM at night but that was just one time but that never happened after that there’s no security as such but yeah it’s good