Our family had a great time at the hotel. Very friendly staff and helpful. We were greeted at the check-in with a glass of Prosecco and everything very well explained to us. I also liked the location and being able to stay door-to-door with the rest of my family. We had amazing top floor rooms with the view of the mountains at the distance. Great wellness options with a gym, 2 saunas, 2 infrared cabins and a pool. Booked breakfast+dinner option but had even lunch snack available and alco/non-alco drinks available all day.

The swimming pool was quite small, not ideal for a longer swimming sessions. The food options at dinners could be a bit more diverse between consecutive days.

We could choose between hot and cold meal for breakfast. The available food was vary and delicious. We got a big room where we had enough place to be with our dog. The bed was comfy and clean. Thanks for the staff for daily cleaning.

I had opportunity to use the AC EV charger. Only one of the two available charger worked and the price was high. Its price was the same as the Austrian Ionity, although this is only an AC charger. Despite the fact that I was glad to be able to charge at the accommodation and I did not have to go to another place to charge.

We have enjoyed the staying in the hotel a lot. Hotel services are at the high level. Staff is friendly. We had half board with all inclusive drink option. We recommend this combination for all who want to do treks in the country around. Meal was good - no disappoinment. Moreover, a few meals were super exceptional - paella with seafood, and nougat balls with fruit sauce. I can't ommit mentioning and recommending wine. Wine was good

Not all waiters were able to take orders in English. We were there three nights - that is not long enough:) to enjoy main treks in nature and hotel wellness. You need to stay there longer to benefit from all what is ready. Our bad...

Male Reception staff was very helpful, we forgot our valuable items in the safety box after check-out. he was very honest and friendly to the degree of holding it to us until we finished our day activity far from Gosau, balcony and view on the mountain and a little farm with horses and goats , view was spectacular and fascinating , great garden facilities for all ages, location is perfect, will be coming again for the next vacation

The food wasn’t enough most of the time specially at the last hour of each session. Moreover, variety of food wasn’t meeting the expectations.

super friendly staff delicious breakfast and dinner exceptional location big room tidy and clean areas everywhere even the other guests at the hotel were very friendly nice little playground outside and playing room inside bunnies and other animals around the hotel beautiful view from the room

we have chosen this hotel to spend a few hours in the spa unfortunately the pool was under maintenance (they refilled it with fresh water) so we missed that when we arrived at the hotel there were an issue with the heating in our room. it wasn't a big deal though as the maintenance guy fixed it quickly.

It was surrounded by a beautiful view in every direction. it was not in a crowded area but very close to Gosausee and Hallstatt. Perfect short drives to other places. The gentleman that checked us in was excellent with his customer service. We truly felt a warm welcome staying here. We will definitely return to this property. We didn’t want to leave! This was our first experience in Austria and we will never forget it. I wish I remembered the receptionists name. He was the slightly older gentleman there and the hotel should recognize how lovely he is towards their guests.

I have ZERO complaints.

Fantastic hotel, loved our stay at Vitalhotel Gosau. Comfy beds, spacious room with balcony and lovely towels and bath robes. They offer a summer card which entitles for a lot of reduced fare activities. The staff were extremely nice and willing to help. The room was tidied up every day. I strongly recommend Vitalhotel to anyone who's searching for quality time and peace of mind.

Nothing!

Bed was comfortable, staff was helpful and decent size room. Breakfast was ok. More options can be added. Dinner was good and had good options in the buffet. Nice outdoor sitting with the view where you can have a nice drink.

Toiletries were simple. No hair conditioner, No toothbrush & paste.

The place is both picturesque and beautiful, surrounded by nature. The rooms were big, the interior of the hotel was like one out of a Christmas card, very warm and comforting. We were very pleasantly surprised how great everything was. The food was also very tasty.

We could hear some noise from the hallway and when people were walking on the upper floor, which was not great.

- conveniently located - skibus leaving frequently and takes you into the ski-area withiin 5 min - buffet fresh and with plenty of choices - staff exceptionally friendly and helpful - kids friendly

- facilities a little dated