The hotel itself, excellent location and very hospitable staff, always there to help! Location is in a walking distance form all the important places to visit in Viena or very close to the subway. Special thanks to Mrs. Seena Dincer, from the reception. We had to extend our staying for one more night, due to an unforeseen health problem. I got all the help I needed from Mrs. Dincer, about ambulance/doctor/drug store. Her professionalism made me feel safe and grateful for finding a hotel where I was feeling like home. Room was extremely cozy, clean and had no problem with the noise. We chose to take the breakfast as well, at the hotel, after experiencing few definitely overrated places around the hotel. The buffet type breakfast, with warm, freshly made dishes and a big variety of pastry, cereals/juices/bread/fruits/vegetables. When thinking of breakfast there, I will always remember Mrs. Beena, the super polite and nice lady who works at the hotel restaurant. Definitely the service was exceptional!

The Location is outstanding. 4 minutes walk from Stephansplatz underground station. A minute to a wonderful takeaway food market called “ Henry’s” where you can get sandwiches, salads, fresh juices, breads. There is a superb French cafe directly across the platz. The Habsburg crypt is in the same square. A minutes walk to fantastic shopping. Beds were comfy, Bathroom nice, incl tub. We had a spacious corner room overlooking the platz and fountain. Good staff. Great hotel.

The lift area needs updating. It is old and tired looking, however there are 2 lifts & these are quick and efficient - no waiting. Needs a ramp up the few stairs from lift to lobby.

The hotel is In the centre of Vienna with everything you would want as a tourist. Room 615 was spacious with all necessities provided. The entrance to the hotel was adjacent to a city square with a large fountain and good dining choices. Also there is a very good supermarket on this square. Note that the Australia pub is nearby with good reasonably priced food and attentive staff.

We had trouble locating the hotel. The reason for this is because the address of the hotel is on the main drag. But there is no entrance there. The entrance is in fact on a square behind the main drag. Quite tricky for the novice. I would say the breakfast option is overpriced. There are plenty of good cheaper breakfast options close by.

the location is second to none, i had booked a classic double room for single use and was upgraded to a superior room which, being a superior room, was on the small side, not that it bothered me, everything was very clean, the breakfast was very good, the breakfast room had a lovely view onto the square, but most of all the staff were very friendly and accommodating

i would have welcomed more space to put toiletries in the bathroom. the room was rather warm, the airconditioning was not yet in use. i opened the windows so that was ok for me and the street noise did not bother me

We liked everything about the hotel and how they care about details.Our room was ready when we got there, even though we arrived before check-in. They also upgraded us to a better room.. Very grateful for the staff and their kindness. During our entire stay, they were very welcoming and attended to all of our requirements. The furniture is a little bit old, but the room was cleaned every day. Everything is within easy reach from the hotel because it is located in the heart of Vienna. Definitely recommended

1.Veryv noisy 2. Old furniture

I came to Austria Trend Hotel last minute after I had arrived at the most disappointing hotel I had previously booked. I booked Austria online and then arrived at reception abut 15mins later - I was very warmly greeted and welcomed by staff so kindly after I was stressed and frazzled from a 7 hour travel day. The hotel is lovely, very nice inviting vibe, the rooms were very spacious and extremely clean! I am a 30 year old female who is solo traveling Europe, so safety was my first priority, which I absolutely felt at this hotel! I would definitely recommend

Having to leave :(

I can't express enough how great the location of this hotel is if you are visiting old town Wien. It is located in Neur Markt square (New Market) which also contains the Capuchin Church and Imperial Crypt where most all of the Austain emperors and empresses are entombed (2 min walk from hotel). Everything else in old town is a 10-15 min walk from the hotel. It is located in the heart of the shopping district with every high end store imaginable right around the corner. Hofburg palace is a 10 min walk where the imperial treasury (a must visit) and the Sisi museum is located. The underground train has a stop about a 5 min walk in either direction from the hotel which is inexpensive and can get you to all the other sights in Wien. The Schonbrunn and Belvedere palaces were a 15-20 min travel time from the hotel via train.

The linens (bed comforter and bath towels) and coffee cups had some stains on/in them, even after they were refreshed but that was our only small complaint. Everything else was great.

The hotel room was very spacious, clean and equipped with all the needs that the tourist requires. It is centrally located in the city with public transport nearby. The staff was friendly and the cake offered by the hotel management on my wife’s birthday was appreciated.

The complimentary taxi shuttle, with a good standard car, was appreciated however the driver did not follow instructions given to welcome us as we exited the customs. Later, but not at that time, I realised that he sent us an SMS instead instructing us to go the exit of the arrivals where he was. I had to phone him and explain where we were waiting for him. He then told us he was coming with not a courteous tone. During the drive to the hotel, he was continually texted on the mobile phone with his eyes off the road. I drew his attention that it was dangerous to do so. He did not appreciate my statement and he did not even apologise.

The location is excellent, everything is relatively close. The metro is a 5-minute walk away, it has a grocery store next door that is excellent. The room is spacious and comfortable, everything is clean. They offer breakfast, I can't comment because I don't usually have breakfast and I didn't include it. The staff is excellent, all the people who assisted me were very friendly and helped me effectively.

I only didn't like one thing, the hotel controls the temperature of the air conditioning and heating, in order to sleep with a pleasant temperature we had to open the windows and the noise from outside didn't let us sleep.

The location of the hotel is perfect for people who want to visit Vienna. It's right next to Stephanplatz and to several buses, tram and metro lines as well. Staff was very friendly and efficient. Breakfast was also nice with quite a bit of variety and the breakfast area has a nice view of the plaza in front of the hotel. We also got a free upgrade when we checked in which was very pleasant. The hotel can also order airport transfers for you at the front desk. There is also a supermarket close by incase you need any supplies.

For some people, the noise outside can be bothersome when trying to sleep but for me it was not a bother at all and me and my boyfriend slept with the window open. However, we could not get late check out since the hotel was fully booked (not the hotel's fault but keep this in mind for high season like Nov/Dec with the Christmas market).