Central location meaning much of the historic part of the city was in easy walking distance. Good size room, comfortable bed but the decor was tired. The breakfast was plentiful and offered a good variety of choices. We used the coffee machine in reception on a number of occasions but be aware there are no tea or coffee making facilities in the rooms.

Liked the property but could do with some modernising. More electric points for modern living; a modern shower rather than shower in the bath. We could manage but could be difficult for anyone with mobility issues as the bath side is quite high.

The location is amazing, just a minute walk and you are in the main shopping street and near restaurants and historical sites. The family room was very spacious and had a good-sized bathroom. There was a mini fridge and coffee pod machine in the room. There was a free hot drinks machine in reception for guests. The breakfast had plenty of options, including soy milk and vegan spread. There were no hot vegan options, however.

The building has a lot of character but the rooms are old and not soundproof. We could smell cigarette smoke coming under the door from another room, which was very unpleasant. Reception staff were not very friendly, but we had limited interaction with them so this didn't really bother us.

Fantastic location

A little dated… check-in took a bit as the front desk person was watching the Euro Cup game and there was no luggage cart or assistance for baggage.

Great location ,good and helpful staff Very clean and comfortable place to stay.

The hotel did not have air conditioning! Can get hot in summer.

The location is just fantastic!! Three minutes walking take you either to famous pedestrian Graben street and St. Stephan's Dome or, contrarily, to the Hofburg Palace complex. And despite suxh central location, the street noise is almost non insensible (unless you open your windows), excepting the Pummerin of the Dome.. The building itself is very beatiful from outside and it also oofers some interior decor reminding of its glory days from the 18th century. The breakfast exceeded my expectations! Even the dining room is not so big, there's a plenty of space for everyone and the food choice is very diverse and satisfying!!! The room is big and spacious, just as depicted at the pictures . The shower bath , however, is a little narrow, so overweighted people might feel some discomfort (not me).

You should know that there's no air- condition in the room! We travelled on April and it was OK with some open window at night or during the day, but I suppose, in summer it may not be so comfortable. (i was said they offer fans, but for me it's not comparable to AC). And the floor and the bed are a little creaky , this maybe due to their age (but the mattress itself is very comfortable).

Superb location. Good breakfast. very comfortable bed and pillows.

The key is not a card... not so uncomfortable. Security on luggage guarding - door is unlocked. And no marking / tickets - so anyone can take anyone's suitcase with no supervision. Also - when you leave your key in reception, all you have to say is your room number to get the key back....

I had a wonderful stay at Pertschy Palais Hotel during my visit to Vienna. The location was perfect—just steps away from major attractions, public transport, and fantastic restaurants. The staff were exceptionally welcoming and helpful, always ready to assist with a smile. A special thanks to the manager, who was incredibly kind and polite upon our arrival, and made us feel truly looked after. My room was spotless, well-appointed, and very comfortable. I especially appreciated the thoughtful touches, like the complimentary coffee and the helpful local tips. Breakfast was delicious, with a great variety of options to start the day. I would gladly stay here again and highly recommend Pertschy Palais Hotel to anyone visiting Vienna!

I returned to Pertschy for the second time in a few months, and this already says that I had a good time. I confirm that impression. If you are not interested in unnecessary luxury, but are looking for a hotel in the city centre, in an incredible location, just a few minutes' walk from everything, in a historic building, with a flavour and personality, and with excellent value for money (especially compared to the standards of central Vienna), the Pertschy is for you. You won't find refined 5-star services, but the simple things that are most important: a friendly and helpful staff, an excellent breakfast (very well organised in a small space), rooms with their own identity, simple but spacious and functional, and the courtesy of free hot drinks (coffee, tea, chocolate, cappuccino, etc.) when you return to your hotel from the cold streets of Vienna. I hope to return to Vienna, and I have no doubt that I will return to the Pertschy.

This time the wi-fi in the room was a bit of a tantrum.

The location was superb which was why we chose the hotel, walking distance to main sites and centre. The old centre of Vienna is walkable and then we found the underground the most convenient for going further (Schönbrunn etc) - get the local train from the airport (QBB) as almost as quick as the direct CAT and a fraction of the price! The hotel gave us a lovely big room (321) with double and a single so great for my daughter and I. Also had a seating living area. Old style furniture added to the charm and beds comfortable, though the double bizarrely had single bed duvet. Was too hot so check the radiator as you may need to turn it down, easily done. Breakfast fine though somewhat limited choice buffet, got very busy on weekends. Staff friendly if rather overworked at breakfast! Good price for the location and was therefore as expected.

Reason for marking down a bit is the bathroom was small and the shower over the bath did not work very well. Could do with better shower tap mixer. Cheap soap dispenser but normally take own anyway.

The "Palais" is an old four or five story house of tenants. Apartments are converted. They make an effort to make it look classy, (old carvings, on the wall, "chrystal chandeliers") which is certainly attractive for a standard US tourist who does not care whether something is genuine or a simplified remake. Never mind! The people were very friendly, the breakfast varied and rich, when we asked for a later check-out due to health issues, it was granted free of charge. The location is insuperable, right in the center of the old town, 3 minutes from Stephansdom. Musikverein is 12 minutes walking.

A bit of modernisation (e.g. of the bathroom) would make the place more competitive with the high-tech competitors. Everything was OK, but nothing a "wow" feeling.